On Tue, May 15, 2012 at 12:20 PM, Andrew Kiptoo
<andrewkiptoo@live.com> wrote:
The is a local company that is becoming stubborn to transfer a domain for the last 3 months. The client still receives his mails and the website is still hosted by the company but he does not owe the company anything and he wishes to transfer his domain due to poor services he received recently. He has requested the transfer to another company but these people are just being stubborn and are not authorizing the transfer on their side.
Is there some legal action one can take against them or what channels can one take for them to surrender the domain to the new company?
There exists a contract between the client and the local hosting company, right?
Could you please go through it and see if there is a procedure for dispute resolution? If it's missing, then I guess the client can go to the Cyber Police (what is their name again?) with proof that they paid to register the domain name, and proof that they have requested for the transfer and proof that the transfer has not been effected as desired by the registrant (client). It should work. If you find that difficult, I am available for the short term hire to sort this out - for real!
