I have encountered a situation while configuring a PBX. The client has analog (prepaid) phone lines from TKL and for them to dial out they have to dial 0845 then wait to be prompted to dial the desired number. My problem stems from the fact that when this is done with digital phones, the number dialed after the 0845 does not show at all on the phone display and as such, the users at the extns have no way to redial!

I have tried to configure a feature code/short code in the PBX (Avaya IP Office) to circumvent this, by, say, dial 9 with some few secs wait, but I simply can't get around it.

Anyone dealt with a similar scenario before and can share how they solved the problem?


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Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254733744121/+254722743223
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