On Fri, Oct 30, 2009 at 10:54 AM, Alvin Jason Ochieng <ajochola@gmail.com>wrote:
Hi? Is there any of the above on skunkworks?
I witnessed a very crazy incident at one branch yesterday. There was this lady infront of me and after her shopping had been calculated she removed a voucher which was accepted but LO !!! she was told she had to spend the whole amount....
A commotion ensued and I wondered what was going on.....her shopping looked like less 1k....then I saw the voucher 5,000/=!!
The Manger came in and she was told she had to spend the whole amount immediately or she forfeits the balance. Her bill was 980/=
She was even told they dont sell AIRTIME !!!
Now in this era and from experience from Nakumatt & possibly Uchumi...they give out credit reciepts with which you are given 15-30 days to spend it.....(bright idea) this keeps you coming back.......
Can TUSKYS ICT team style up !!!!
Comments please....coz as for me they just lost a customer after that incident ......
I don't know any laws regulating such transactions based on vouchers, but if I were the branch manager, in the absence of an automated system to track voucher transactions, I'd endorse the voucher with the amount she'd spent and let her carry away the voucher on one condition: That she accepts to only use it to shop at this same branch. I do agree with you that the Tuskys ICT team should style up. They can implement a system that tracks the transactions from a distributed DB. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ "If you have nothing good to say about someone, just shut up!." -- Lucky Dube