AS wash  says JTL is no Go zone for such capacity , I tried and  had the worst  experience had to run back to  Access Kenya and very happy customer now..

Regards,

Emmanuel Macharia

Cell:+254.722.858.418 - Personal

Cell.+254-738-858-418 -Direct 

*************************************************************************************

One thing i always do is Forget the past and Match forward towards Success

On Tue, Aug 18, 2015 at 2:18 PM, Tony Gacheru via skunkworks <skunkworks@lists.my.co.ke> wrote:

Probably customer service experience depends on the techie who is unfortunate to pick your call…..

 

From: Odhiambo Washington via skunkworks [mailto:skunkworks@lists.my.co.ke]
Sent: Tuesday, August 18, 2015 1:17 PM
To: mash lists; Skunkworks Mailing List
Subject: Re: [Skunkworks] 10mb Dedicated Internet Link

 

Mash,

 

Actually JTL has the worst customer service in my opinion, right next to Zuku.

 

On 18 August 2015 at 13:11, mash lists via skunkworks <skunkworks@lists.my.co.ke> wrote:

I have Safaricom already and it works wonders. However, I need a backup and also want to hear what experience other people have.

Me ruling out the other 2 means I'm either working with them or have in the past worked with them and would not want anything to do with them in future.

 

JTL looks like the way to go. However, I don't rule out smaller firms. As for zuku, I've heard enough complains with home users.

 

On 18 August 2015 at 13:01, Kakai Eugene via skunkworks <skunkworks@lists.my.co.ke> wrote:

Go with JTL -  although they too have issues, their downtime does not happen often. Access (IS) has very poor customer support. Safaricom is expensive for SMEs. IMHO.

Kakai

On Aug 18, 2015 12:51 PM, "Philip Musyoki via skunkworks" <skunkworks@lists.my.co.ke> wrote:

Mash,

 

We have very few corporate internet providers, and if you rule out 2 of the biggest, you are remaining with either one or two others in Nairobi.Which leads me to think you have already made your choice, you are now just looking for some form of outside validation.

 

Without Liquid or Access (IS), you are left to deal with Safaricom, JTL and Orange (Telkom). As Wash said, contacts are on their respective websites. But it might all come down to which provider has infrastructure ready in your premises.

 

Zuku may also have some form of commercial offering, you can check them out.

 

On Tue, Aug 18, 2015 at 10:13 AM, mash lists via skunkworks <skunkworks@lists.my.co.ke> wrote:

All,

Any one who can give me a quotation for the above? Hopefully from a reliable company. 

 

Liquid Telkom and Access Kenya do not qualify!

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--

Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254733744121/+254722743223
"I can't hear you -- I'm using the scrambler."

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