-----Original Message-----
From: "David Kiania | Asentric Consulting Ltd" <
kianiadee@gmail.com>
Sender:
skunkworks-bounces@lists.my.co.ke
Date: Thu, 14 Oct 2010 11:45:00
To: Skunkworks Mailing List<
skunkworks@lists.my.co.ke>
Reply-To: Skunkworks Mailing List <
skunkworks@lists.my.co.ke>
Subject: Re: [Skunkworks] ZUKU NOT WORKING
Can't get enough of the profuse apology, isn't that reserved for
gushing blood :-O I think by adding profusely they really mean it.
Kiania
> Dear Mr Kevin,
>
> We acknowledge receipt of the concerns that you raised below and we
> profusely apologize for the events leading to the frustrations you have
> encountered with our service. It is our endeavor to ensure customer enjoy
> the service that have subscribed to and this has not been the case.
>
> Looking on your account details, we do not see any site visit done by our
> technicians and for this reason we would request that you allow us to send a
> team to resolve this matter amicably.
>
> Kindly confirm if tomorrow morning is okay on your schedule to send our
> team.
>
> Support Team.
> T: +254 20 3292200,
> F: +254 20 828758,
> M: +254 0719 028 200 /0732 132 200
On Thu, Oct 14, 2010 at 11:23 AM, ZUKU SUPPORT <
zukucanhelp@gmail.com> wrote:
> Dear Luke,
>
> We profusely apologize for the inconvenience caused by this and kindly
> request you to furnish us with your contact detail or your account number
> for in depth assistance on this matter. We confirm that the technical issue
> with the base station has been resolved.
>
> Awaiting your prompt response.
>
> Zuku Support Team.
> T: +254 20 3292200,
> F: +254 20 828758,
> M: +254 0719 028 200 /0732 132 200
>
Email:support@ke.wananchi.com
> Wananchi Group (K) Limited
> W:
www.zuku.co.ke
>
>
> On Thu, Oct 14, 2010 at 10:10 AM, Luke Kuvheya <
tendayi.kuvheya@gmail.com>
> wrote:
>>
>> Hi guys,
>>
>> Im in the kilimani area using the yaya base station. We reach this weekend
>> it will be the third weekend with speeds so slow you can open google. Ive
>> called customer care , been hung up on 2wice(assumed it was network issues)
>> And still they keep promising that they will do something about it up to now
>> nothing. Almost 3 weeks m waiting to be called back.
>>
>> Do guys here have any zuku techs contacts, maybe i will be more
>> sucessfull, Business is suffering coz of this, i cant recive or send emails
>> and i work from home. Any contacts would be appreciated.
>>
>> Regards,
>> Luke
>>
>> _______________________________________________
>> Skunkworks mailing list
>>
Skunkworks@lists.my.co.ke
>>
http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks
>> ------------
>> Skunkworks Server donations spreadsheet
>>
>>
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1fbjAwOUE&hl=en
>> ------------
>> Skunkworks Rules
>>
http://my.co.ke/phpbb/viewtopic.php?f=24&t=94
>> ------------
>> Other services @
http://my.co.ke
>
>
> _______________________________________________
> Skunkworks mailing list
>
Skunkworks@lists.my.co.ke
>
http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks
> ------------
> Skunkworks Server donations spreadsheet
>
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1fbjAwOUE&hl=en
> ------------
> Skunkworks Rules
>
http://my.co.ke/phpbb/viewtopic.php?f=24&t=94
> ------------
> Other services @
http://my.co.ke
>
--
[Asentric Consulting Ltd]
"You don't build a business, you build people who build your business
for you" - Brad Sugars
_______________________________________________
Skunkworks mailing list
Skunkworks@lists.my.co.ke
http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks
------------
Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1fbjAwOUE&hl=en
------------
Skunkworks Rules
http://my.co.ke/phpbb/viewtopic.php?f=24&t=94
------------
Other services @
http://my.co.ke
_______________________________________________
Skunkworks mailing list
Skunkworks@lists.my.co.ke
http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks
------------
Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1fbjAwOUE&hl=en
------------
Skunkworks Rules
http://my.co.ke/phpbb/viewtopic.php?f=24&t=94
------------
Other services @
http://my.co.ke