Just catching up on this thread and am surpised how the words " innovate or perish " are so generally used. Actually those calling for innovation as a survival tactic need to know innovation are not words in thin air. You need a large capital to take on any innovation that would seek to compete with Safcom. So you want to compete with Safcom at Data Centre Level = Do you have upto 30 million Ksh ( And not a refurb server, nor a room where there is no humidity control or a power adapter taped etc )? Do you have an additional 5 million Ksh to put into awareness? Do you have the capability to sustain such operations for 3 years ? The govt at some point is going to need to protect local jobs and businesses, esle poverty reduction and self reliance is not going to be successful. Competition is healthy at various levels but there aslo has to protection of local industries because the gains are much lower at putting businesses/self employed out of contention. And a real shame on Safcom for going down the ladder rather than upwards towards a global player. Just shows that they lack the capacity for real thinkers and visionaries. Their interests lie in copying others and so no matter how much you innovate, you will be copied sooner or later. Realistically safcom bring no additional value to the economy on its new trends. Me thots, will catch up later. ( A miserable and rainy day in cape town )