Hi Cynthia,

What codec are you using for the calls? Also do you have any idea what kind of queueing is in use on your/your customers edge routers?

Regards,

Brian

On Thu, Nov 5, 2009 at 9:40 AM, Cynthia Wahome <cwahome@jambo.co.ke> wrote:
Hello All
I am having an issue with a client who i am doing VoIP.
Calls can be ongoing then they suddenly drop.Doing a simple traceroute i am
able to reach the client's server and router.

Ping tests indicate a round trip of about 20-30ms.I dont think this can
affect the quality.What cud be the cause of the call drops?
Also is there a tool i can use to measure VoIP perfomance.
Also note that i have not done any QoS because the calls are too few

Thanks



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