Steve, your analysis speaks a lot of painful sense. Have you noticed that Zain have a strategy department which should be planning on expansion plans. In addition, retrenching workers where the market trend is against you, is the worst thing zain did. anyone from zain in this forum? We need to give them our 2 Cents ideas. On 14/04/2009, ndungu stephen <ndungustephen@gmail.com> wrote:
zain has no 3G...
and strangely, its only in kenya that zain/celtel is doing a bit bad.. in other african countries, its a force to recon with. and to add to the strangeness, zain kenya has more subscribers than most of those african countries [the kenyan population is relatively high when compared to other countries]
ooh, and they did not fire/drop customer care, just the planning guys [cos apparently they are not planning to expand].
I understand that one of the biggest loses was in the vuka thing,, 8/- for all networks ?? made them about 9 billion loss? In essence, am told that Zain was actually paying for those calls, hoping for a customer pick-up,, which did not happen soon enough, though it was slowly taking place..
Reason ? Safaricom was charging them 5/- connection fee, slap in taxes about or almost 2 shillings. Then you remain with about 1 gross shilling for every 1 minute 8 shilling call. Now when you look at after company expenditure profit [and kenyans calling habits] - you can understand the (-ve)9billion.
======= The big question is ?? Are there unfair business practices ?? Looking at the fact that zain/celtel has been pushing for lower connection rates but with no success at the courts,,, one can understand why as a company i would like to maintain a one way bottle neck where if i am stronger, i would heftly fine customers trying to call other networks therefore creating the common fear that we hear alot these days:-
"You are in zain/orange/econet, i cant call you, you call me"
Another point ========== The government owns CCK, Telkom and therefore part of safcom and orange... Now if I was the government, why the hell would i help my competitors rise against me ?? Kinda like owning both the referees and a set of teams in a national match. :-)
-- Man is a gregarious animal and enjoys agreement as cows will graze all the same way to the side of a hill!