Hey Adam, Somebody ought to explain this, really, because it makes the really good administrators and our profession in general, look bad. It is not once I have been confronted and asked to explain this. When I do explain what the possible causes are, I am asked, "why don't you tell them what to do?" If it is a budgetary problem, they as a department can take it up with top level management. But if they are to succeed, they need to build a case in conjunction with all the other departments, diplomatic style. If they don't know what to do, they need to consult from more experienced guys. -- Kevin Njoroge about.me/nknkevin On Thu, 6 Mar 2014 11:55 AM, Adam Nelson <adam@varud.com> wrote: That site is riddled with problems and it definitely makes the department look like it's made up of rookies ... but what can you do? -- Kili - Cloud for Africa: kili.io Musings: twitter.com/varud <https://twitter.com/varud> More Musings: varud.com About Adam: www.linkedin.com/in/adamcnelson On Thu, Mar 6, 2014 at 11:46 AM, Kevin Njoroge <nknkevin@gmail.com> wrote:
For a while I have noticed accessing kra.co.ke and iTax systems has been having issues. Although it's not as bad as it was months ago, it still happens. I figure they changed a lot of things which is commendable, but I still have to ask:
- Is it that they have low bandwidth on their servers such that it is difficult to access it when everybody is on it? Or is it that someone hasn't noticed that they need to increase the number of requests that the server can handle at any one time?
It's funny that error 503s still happen since they (the KRA server admins) should be expecting a lot traffic to their sites. Somebody break it down for me because this baffles me. Is it a budget issue (they are not being given the resources they need), a competency issue (they don't know what to do) or a security issue (they are limiting requests to prevent hacking) or what?
Also, I think the KNEC and KPLC website and server admins should learn something from this because when a major update comes from those companies, error 503 from their sites becomes the order of the day , which I think, makes them look like rookies (no offence).
-- Kevin Njoroge about.me/nknkevin
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