On Sun, Aug 15, 2010 at 9:27 AM, Peter Muchemi
<pmuchemi@gmail.com> wrote:
The fuel attendants at caltex donholm have been stealing customers fuel for some time but now they have become very bold.
After a car or a motor bike fuels a low amount (<500), they don't hook the pump properly and so it does not initialize to zero.
When the next car parks for fueling and the driver is not attentive, they will start fueling from 300 or so and after the customer leave, they share the difference. One guy will be asking how much to fuel while another will be holding the pump to distract the victim.
It has now become a normal occurrence. Today I had to tell them off. "To look for another job if the current one is not able to enable them do honest work".
I suspect that the same may be happening to many other stations. Ladies are especially vulnerable as they are not keen to look at the pump readings from start to finish!
This happens in many petrol stations, especially when they realize you are not attentive. One day they did that to me at the Shell on Langata Rd (Kamotho's) and I simply watched them, then I told them to their face that I don't fall to such stupid tricks and so I am not paying and I did not pay. They were simply shocked - I mean the two guys who were involved in the act to rip me off.
What you always need to do is to ensure that the pump is reset to 000 before they begin to fuel. Make it a point of coming out of the vehicle whenever you enter a petrol station. Besides helping stop these guys stealing from you, it may also help you if the station catches fire:-)