Hello Council,
Have anyone of you purchase items on ebay before and how long was the wait
to receive your shipment?
Purchased an Item from a us seller, which was further dispatched with USPS
(United States Postage Services). The tracking portal on the site says (Your
item departed a transfer airport in Jomo Kenyatta Intl, Nairobi, KENYA on
December 1, 2015 at 8:05 pm. The item is currently in transit to the
destination.)
However, the update has been stuck there for 9 good days now. I indicated
all my contacts on the address I provided which were also placed to the
shipment box. How does one follow up from there on.
I tried going to Posta City square Parcels department. They have been
searching 3 days now. Nothing. That is package one. Fortunately it has a
tracking number.
Package two was purchased and dispatched on the 18th November from UK Royal
Mail. However, this does not have any tracking number and when I call them
they say they can not raise claims with Royal Mail until the 28th day mark.
Which is ok BUT brings me back to the question. How does one follow up from
this end. With no tracking ID or any reference other than the address name
on the package, and where do you start.?
