- skunkworks - Skunkworks Site

Web-based Software Applications Developer Wanted
by Peter Kamau 16 Feb '17

16 Feb '17

Dear All, We are looking for Web-based Application Developers with a bias on use of Bio metrics technology and devices *Qualifications and Experience for the Position* - University Degree or Higher Diploma in an IT related field - Proven and Demonstrable track record of development of applications and solutions - Knowledge and experience of programming language such as Ruby on Rails, PHP, Perl, Python and/Java or C# or any other .Net Technology, API Development. - Working and Integration with Bio Metrics Technology and devices - Strong passion for coding, and technical aptitude, including the ability to understand detailed technical information - Ability to use programming tools to design and manage databases - Working knowledge and experience in developing Web-based Applications - Good analytical and problem solving skills - Excellent interpersonal, communication and negotiation skills - Experience working in a team environment. *Key Duties and Responsibilities for the Position* - Will be required to develop solutions with innovation, speed and agility. - Develop Applications and Solutions - Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code - Prepare and install solutions by analyzing and designing system specifications, standards, and pro-gramming - Testing the product in controlled, real situations before going live - Provide information by collecting, analyzing, and summarizing development and service issues. - Improve operations by conducting systems analysis; recommending changes in policies and procedures - Update job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. - Each application shall be accompanied by a detailed Curriculum Vitae, copies of relevant academic and professional certificates, National Identity Card or passport, Testimonials and other relevant supporting documents. If you know a Guru in this, ask them to send CV to peter(a)spasys.com Regards...

1 0

Re: [Skunkworks] [kictanet] "Talk to Safaricom" Responses to Day 2 Questions
by Walubengo J 15 Feb '17

15 Feb '17

Thnx Steve, As comprehensive as usual. Listers, feel free to chambua/ask for further clarifications. walu. From: Stephen Chege via kictanet <kictanet(a)lists.kictanet.or.ke> To: jwalu(a)yahoo.com Cc: Stephen Chege <SChege(a)Safaricom.co.ke> Sent: Wednesday, February 15, 2017 5:56 PM Subject: [kictanet] "Talk to Safaricom" Responses to Day 2 Questions Dear all Below are the responses to Day 2 Questions. We are picking up the supplementary questions and will respond to them. regards Steve Talk-2-Safaricom, Day 2 (Tuesday 7th Feb)- Competition IssuesGuideline: Share your perspective as to whether or not Safaricom is dominant in the following sub-sectors and whether some intervention is required from the regulator. The current data from CA (Q1, 2016-17) could be a useful guideline for the dominance debate. It gives Safcom the following market share - a) Mobile Subscribers (69% of all subscribers, closest rival17.5%) ‘;b) Voice Traffic (76% of voice traffic, closest rival 13.8%)c) Data/Internet Subsector, (63.2% of mobile internet subscriptions, closest rival 21%)d) Mobile Money Transactions ( 81% of all mobile money transactions, closes rival 16%) I am sure we cannot ask or blame Safaricom for what it may consider a successful state of affairs :-) So please share your perspective as to whether or not Safaricom is dominant in the following sub-sectors and whether or not some intervention is required from the regulator in as far as making the market more competitive. Floor is open.Questions+Comments from Discussions:Ali Hussein@Walu What strategic purpose would splitting Safaricom have on their business? I'm fundamentally opposed to government imposed splits. Let's look at one of the most famous splits:- Standard Oil in the US. It was split into 34 companies by the justice department. The most prominent of these were Exxon, Mobil and Chevron. Many years later through 'Mergers and Acquisitions' the original company is now more or less back as ExxonMobil, whose CEO has incidentally been appointed by The Donald to be Secretary of State. https://en.m.wikipedia.org/wiki/Standard_Oil Having said that I think Mpesa remaining in Safaricom is stunting it's growth. But then that's their prerogative not anybody else's. I keep on saying that someone out there is quietly plotting to eat Safaricom's lunch. If they snooze. Ali, Walu we cannot speculate as to what action will be proposed against Safaricom. However we take the very strong view that competition in our sector should not be viewed only from the perspective of the so called smaller players. Questions should be asked how the situation came to be given that two of the current players were licensed at practically the same time. Specifically, the issue of investment in infrastructure should be examined in detail. Regulatory intervention should not be used to reward failure to invest. Also Ali correctly states, we also have to keep investing and innovating or else we shall soon be someone’s lunch.Also, the World Bank’sGlobal Economic Prospects Report (2016) notes, if Kenya’s economy wants to continue to grow at a ‘robust’ pace, empowering the mobile and technology sectors is critical as they provide the critical infrastructure needed for growth. Barrack OtienoMany thanks for your email, i applaud Safaricom for its aggressive and smart approach that has made it a leader. My question will be focused on connecting the unconnected. Is there an effort to tailor make the customer service platform to include other local languages say, Luhya, Luo or Maa?, i think this will encourage more citizens who traditionally dont speak English and or Swahili to embrace telecommunications and or related services. Good question Barrack, - we undertake a lot of investment in people and systems to ensure that all our customers are able to get service from our Call Centre in their preferred language. We have local dialect speakers in our Customer Centres and our Retail touch points who can serve all Kenyans in the event that they are not conversant with Kiswahili or English. So this is well covered. In fact our concern now is Chinese speakers! We have noted a significant number of calls from these customers. 2) What is Safaricoms experience with Mshwari - payments , defaults in light of the challenging economic times ?, i am sure this will be an indicator of the health of the economy. M-Shwari is a CBA product that is delivered via the Safaricom platform. According to CBA, less than 2% of borrowers default on their repayments. M-Shwari leverages the ubiquity of mobile devices, Safaricom’s M-PESA and partnership with CBA to enable Kenyans operate and maintain a bank account through their mobile device. This service is quite successful, and in every single minute our two partners (CBA and KCB) process two loans every second on both their M-Shwari and KCB-M-PESA products. Secondly i am curious to know the mechanism that is in place to refund people who might have money on Mpesa or Mshwari and pass on yet their relatives don't claim the money. Our policy is that the M-PESA and M-Shwari balances are maintained in the individual’s accounts until they are claimed by their personal representatives or executors of their Will. To make a claim, such representatives or executors are required to present Letters of Administration or a Grant of Probate issued by a Court and complete the relevant claim forms available at any of our retail shops countrywide. The money is then paid to them. If this money is not claimed within two years, then the law requires us to remit the balances in those accounts to the Unclaimed Financial Assets Authority. 3) On the data front , can we have a status update of the Safaricom Fibre to the Home Project?, which areas have been covered?, which areas have not been covered, any challenges the company has faced from the citizens, county governments and regulators. RegardsWe have just launched this project which complements our strategy to provide our customers end-to-end connectivity whether they are on-the-go or at home. So far we have fibre installed next to 20,000 homes to date meaning it will be easy to connect these residential areas to high speed fixed data. This is an ongoing effort which we see as our next strategic area for development.A lot of the concerns from citizens is the troublesome excavation works where the fibre is buried. We deal with these by ensuring our contractors restore the excavated areas back to the previous condition. With County Governments the concern is around Way Leaves. A number of us in this forum were involved in the drafting of the Critical Infrastructure Bill which, among other issues, sought to address the issues of delays in obtaining Way Leaves and in general ensuring that ICT infrastructure (including fibre optic cable) is deemed as utility and exempted from delays in approvals. I hope that Bill eventually passes into law. Victor KapiyoSafaricom has over the years benefited from its current position, raking in billions in profits for its shareholders. As a public listed company, what has the company done so far to confer some of these benefits to the public, whether as part of its CSR, investments or approaches in business operations etc.? Regards,As a business, we have taken a conscious decision that our purpose is not solely to build value for our shareholders- which is an important part of what we do. We have at the centre of all the business we undertake a commitment to Transform Lives. We do this beyond the traditional realm of voice, data and mobile money services through partnerships in health, agriculture, the music and the arts space, backing and providing thought leadership for innovation, leading a corporate push to adopt the SDGs as well as projects such as the National Surveillance, Communication and Control System for the National Police Service to enhance security or the 23,000 primary schools which will benefit from free internet connectivity from Safaricom. Under our Corporate Responsibility program, we have helped over 1.2 million Kenyans receive health services, put 800,000 students in decent classrooms, and supported 1.25 million Kenyans through disaster response. We have provided over 300,000 people with access safe and clean water, and have economically empowered over 250,000 people. You may see more of our projects here:www.safaricom.co.ke/foundation and I invite any one of you to let us know if they are any areas that we should cover more. We truly believe in building our relevance beyond the bottom line to create a sustainable organisation that adds value for all Kenyans. Grace BomuI will ask a question on behalf of my teenager friend, "If Safcom makes so much profit, why can't it lower data costs?Hi Grace, please see my earlier response to Sidney on this matter. Odhiambo WashingtonOn dominance on the above (except (c), I cannot blame Safaricom or even try to mention dominance. It's something they have worked for. However, they also need to use this gigantic position to ensure coverage everywhere while lowering tariffs on voice, data and mostly Money Transfer fees. Talking of coverage, I have severally tweeted Safaricom about the lack of network coverage along the road from Kapiti Area all the way to that turn-off to Nanyuki. I think the place is called Marwa. I am wondering whether they take the feedback seriously or it's just that they don't expect much revenue from travelers on that section of the journey to Nyeri/Nanyuki. And what about to Ole Polos (asking for Barrack!) ?? Washington, we take all customer feedback seriously. It may take us some time to rectify some problems but we do act upon the complaints. As mentioned yesterday, our team is getting in touch with you to pinpoint these problem areas. A deep analysis will tell you that Safaricom charges for money transfer are very expensive. The trick is in the amounts you transfer - and they take advantage of the fact that most clients will want to do a transfer at once, instead of in bits, which I don't think is fair. The cost of sending 2,500 whether at once or in 1,000, 1000, 500 should be the same. Afterall it's all _digital_ money, not some individuals carrying the cash to destinations/final users :-) As mentioned before, we believe that our charges are competitive and reflect the convenience of transferring your money securely and efficiently. It is also important to note that there is a network cost element to each portion of your transaction, which is why the fees cannot be standardised in the manner you suggest. On money transfer and especially with regard to customer (or is it consumer?) protection, I still think Safaricom is capable of doing more with regard to those transactions where someone ends up sending to the wrong number. Much as they have introduced number lookups from the contacts stored on the SIM card, I believe number lookups from the contacts stored on the phone shouldn't be such an uphill task. Do they have plans for this? Our second generation M-PESA system has enabled the service known as Hakikisha, which allows you to confirm the recipient details prior to the transaction being completed, using the customer’s officially registered details. Furthermore, we have made it very simple to initiate a reversal in the event is erroneously sent to the wrong recipient. Nonetheless I can confirm that we are working on an M-PESA App which will, among other things, be able to seamlessly retrieve recipient details directly from the contacts in your phonebook further minimising chances of error. The App is currently being Piloted. Being almost the world's pioneer of mobile money transfer, can they also pioneer a legal mechanism to deal with/mitigate cases where people have sent money to the wrong numbers by mistake? That is one area that remains wanting. When a customer calls us and lets us know that the money was sent to the wrong number, we can usually reverse it if the money has not been withdrawn. However if the money has been withdrawn they are in essence raising a legal dispute. Our role as a telecoms provider is limited to service provision and therefore we are not empowered to take on the investigative elements of such a legal dispute.What we can do is to provide network tools that can assist with minimising the chance of error – which is why introduced services like Hakikisha and engage in continuous customer education around this issue. At the moment, their 15sec option to mitigate that isn't quite intuitive. The "Cancel' option actually means 'go ahead and do the transfer', but most people have confused it with what "Cancel" in any other realm means. They should re-engineer the option to have the meaning/options expected by users..(Oh, was I supposed to give feedback or ask questions?) Besides, they should increase the time to 30secs, and also sponsor a media campaign to enlighten their clients.Washington, this solution is flash-enabled, so whether the button says ‘Ignore’ while others say ‘Cancel’ depends purely on the type of handset the user owns. The simple rule of thumb is that any response is required in order to stop the transactions, not responding means the transactions will proceed. Currently the timeout period is 25 seconds, which some users say is too long! Walu JI just have one question for Safcom with respect to Competition. Are they willing to: a) Be split into several independent units? As in make the Mobile money business (MPESA) a separate and autonomous unit from their Voice and Data side of business? We believe that the decision to split or not to split should lie with the company. All I will say is that our current model has worked very well for us so far. b) Open up MPESA service such that if I vuka(migrate) to competition e.g Airtel, I do not lose the MPESA facility? Obviously this would be an affront to their 'stronghold' but sometimes it may spice up the market a bit. This maybe necessary considering that their market share lead has not changed much over the last 10years. Which may point to a market failure or maybe they are just clever than everyone else :-). That is a big ask Walu but again the decision to implement such an initiative should lie with us. Innovation is the fuel that powers success in business. If this is taken away and commoditised through Regulatory intervention this will send all the wrong signals. Timothy OriedoMy question on today's topic. Are Frenemy and Coopetion terms alien to Safaricom's strategy? I observe aggressive canibalization forward, backward, laterally and upwards. With previous moves of backward integration to own infrastructure distribution - laying out of own fibre capacity reducing lease to capacity and forward integration of remodelling the airtime / scratchcards product distribution structure of their dealerships making it less lucrative for them to operate. Laterally through launch of peripheral services that would rather belong to their business partners email.e.g mobile money-banking, the big box-media etc. Isn't it unfair to compete with your suppliers and clients in the name of value chain innovation ? Wow! There are many loaded statements here, most of which are not entirely factual. Be that as it may, we compete fairly and we are interested in operating in an environment where other operators thrive because we believe there is significant opportunity for us all. Timothy trust me when I say we want to Transform Lives. It is at the centre of all we do – I have personally seen business plans set aside because they were not transformative for our customer.Even as we invest in our own fibre network, we are working with a number of local companies to implement the service – the same goes for any other element of our business including airtime distribution, which is done primarily through over 250,000 dealers country-wide.At a broader level, our cross-industry partnerships such as those we have with M-KOPA, KARA or Mulley’s Supermarket – allow us to merge our collective strengths to provide unique products for the market. Lastly apart from mpesa transaction of less than 100 Bob, Please Call Me and checking for airtime balance which is the other Freemium service that safaricom is know for? The way to look at these so called ‘Freemium’ services is their reach and value to the person using them. To a college student who wants to communicate but doesn’t have any airtime a ‘Please Call Me Text” is not a small thing. You can imagine this for M-PESA customer who needs to send Kshs. 100. I can confirm that transaction numbers in this category have grown by more than 130% since we waived the charges. These may appear to be just two services but their reach is enormous given the number of customers who use them. Other ‘Freemiums’ include access to our website – any time you land on the site there is no charge and of course our Customer Care. Sydney OchiengSafaricom has been rumored to harass agents who want to run competitors' mobile money solutions, has this practice stopped? What is Safaricom doing to stop its agents from doing this?Sidney, as you correctly state, that is a rumour. We opened up our M-PESA agency network in 2015 (we have now grown that network to over 124,000) – which means that our agents are free to provide services for other operators. You just need to walk around CBD and other towns in Kenya to see the multiple branding attesting to this. Note:All emails sent from Safaricom Limited are subject to Safaricom’s Email Terms & Conditions. Please click here to read the policy.http://www.safaricom.co.ke/images/Downloads/Terms_and_Conditions/safaricom_email_terms_and_conditions.pdf _______________________________________________ kictanet mailing list kictanet(a)lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/ Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/jwalu%40yahoo.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.

1 0

Skype Amplifier Mic and Speaker
by Martin Mugambi 15 Feb '17

15 Feb '17

Hi Team, Am looking for the above simple gadget. Should be full duplex to allow teleconference for like 5 people. Any leads will be appreciated. -- Kind Regards Martin Gitonga +254 711 704 635 Skype: Martin.mugambi7

1 0

Fw: [kictanet] "Talk to Safaricom" Responses to Day 1 Questions
by Walubengo J 15 Feb '17

15 Feb '17

FYI- apologies for crossposting if already seen the responses on KICTanet walu. ----- Forwarded Message ----- From: Stephen Chege via kictanet <kictanet(a)lists.kictanet.or.ke> To: jwalu(a)yahoo.com Cc: Stephen Chege <SChege(a)Safaricom.co.ke> Sent: Tuesday, February 14, 2017 7:08 PM Subject: [kictanet] "Talk to Safaricom" Responses to Day 1 Questions Dear all Below are the responses to Day 1 Questions. Will try to do a better job with the formatting for the next set of responses. regards Steve Talk-2-Safaricom, Days 1 (Monday 6th Feb) - Consumer Issues Guideline: Share our experiences and challenges with regard to Safaricom Services along the following topics a) Affordability (of Bandwidth, Data bundles, SMS, Over The Top Services )b) Quality of Service(Congestion, Dropped Calls, 2G, 3G, 4G)c) Data Protection & Intermediary liability (Premium Service Providers, Unsolicited sms, KRA & MPESA accounts)d) Privacy Issues-As the largest ISP, how is Safcom handling Censorship threats, Child online Protection from harmful content, Security Cameras, etc) Questions+Comments from Discussions:Barrack Otieno:My question regards mobile signal coverage of Kisamese and Olepolos areas which are within 50 Kilometres from Nairobi. The quality of the signal is very poor yet there is a growing urban populace. I had raised this issue with Safaricom Customer service and they promised to work on it but it has been a year waiting for some positive feedback. Can our good friends at Safaricom do something about the blind spots and strengthening of 3 G in the area? By extension coverage is very bad and non existent as you move further towards Magadi in particular Oltepesi and Tinga areas. I hope to get some feedback on the plans Safaricom has to boost the signal in this area. Hi Barrack. As you mentioned, our technical team has been in touch on this issue and are currently scoping out the options in the area. We aim to improve connectivity in the Kajiado County by adding increase the County coverage footprint from 60% to about 75% of the inhabited area, while increasing network capacity within the urban areas. In the last ten months we have increased our coverage by 18 Base stations with plans ongoing to identify new coverage locations in the next FY 2017/18, to be available by mid-March. The new rollout drive is being done as part of our regionalization program that kicked off last year. Ali HusseinHow is Safaricom leveraging NOFBI and USF to ensure their customers get high internet connectivity in the furthest corners of the country - From Mandela and Wajir to Kilifi and Lamu? Yes we do leverage both NOFBI and USF. NOFBI is a backbone Fibre network by the Government of Kenya, available to all network operators. We use it for backhauling from our terminal sites to our main network points. On USF, (and I’m answering both Ali and Mwendwa here), for context, the USF Fund is created under KICA by donations from licensees of the CA. To date, Safaricom has contributed almost half of the approximately Sh4 billion in the Fund as at January 2016.The CA has adopted a methodology that targets the application of the Fund to marginalised and underserved areas by offering incentives (a subsidy from the USF) to operators who are still expected to invest and expend capital expenditure to erect the required infrastructure. In identifying these areas, the CA conducted an Access Gap study, which identified different geographic areas of the country that require intervention under the USF fund.The proposed methodology further targeted the existing operators (and principle contributors to the Fund) to bid for certain geographic Lots, erect base stations and extend network coverage for both voice and data to these underserved areas.A total 105 Lots were on offer. A Lot consists of a geographical region in Kenya, which may require building between 5-6 BTS per Lot. Each operator was given the opportunity to bid for any number of Lots, and in return, the USF would give a subsidy of between 20-80% to the operator for the total construction cost of the required BTS. The operator would be required to undertake capital expenditure and together with the subsidy to meet the full cost of the BTS in these remote regions.For example, if a Lot located in Samburu required 6 BTS to be constructed whose total cost was Sh120m, an operator would be required to undertake capital expenditure of 60m, and the USF would grant a subsidy of 60m.Unfortunately, the subsidy offered for a large number of the Lots was not sufficient to attract investments. Safaricom bid for 28 Lots out of which we were awarded 24 Lots. We are now preparing to rollout in the next two months.The application of the USF is determined by the CA in consultation with the Universal Service Advisory Council (USAC).As the largest contributors to the USF Fund, telecommunication service providers including Safaricom do not have a say as to how the funds are utilised – yet we have the best information as to the constraints that impede rollout of network in marginal areas and the subsidy from the USF facilitates in closing the capital challenge.In fact, telecommunications providers had requested for representation in the USAC and had received promises that this would be done, but unfortunately the council does not have any operator representation. 2. Does Safaricom get requests from the government regarding customer data? a) Phone numbers b) SMS Messages c) Browsing history? d) add any other And if so does Safaricom feel that they may have an obligation to make these requests public on a quarterly basis? No we do not get such requests. Where we do get requests, it is usually in criminal investigations and court proceedings where typically the information sought is call data records. Edwin KiamaMy question is on privacy. Rumour has it that GoK through NIS mirrors all telecom networks. Are copies of my Smses on the Safaricom Network also delivered to the government? Are my calls listened to? No. As you correctly pointed out, this is a rumour. We have no visibility of call or SMS content nor do we keep copies of the same. Operators act as a conduit for transmission of the communication, therefore we only have a log for purposes of billing for the service. Such logs will contain information such as the duration of the call, date and time stamp of the message, the sender /recipient numbers and amount charged. Under the terms of our licence and laws such as KICA, we are required to keep customer information confidential. This standard is raised to the higher level by our Constitution, which ensures customers have the right to privacy. We are aware that the Communications Authority has stated that they intend to implement a monitoring system whose objectives include getting access to customer information. I wish to point out that this request has only been made in recent weeks by the CA to the operators. All operators (and here I believe I speak for the industry, but I stand to be corrected) are not in favour of any third-party system that would have access to confidential customer information. We have registered our strong reservations with the CA and discussions on this matter are ongoing. I think this is a matter that this forum should take a keen interest in and one that should be subjected to robust discussion as it touches directly on issues of data privacy, confidentiality and access to private information before operators are forced to implement the system. Walu JAffordability. The idea that bundles are cheap e.g 50Ksh or 0.5$ for 150MB per day is misleading. In 30days, this comes to 1,500Ksh or 15$ per month for 4.5GB of data. If I watched an educational movie or downloaded some serious research data or software, this volume of data can disappear in 5minutes. Meaning, 15$ gone in 5 minutes! My conclusion is that data bundles are not cheap - unless you are simply tweeting the whole day. How can Safaricom give Kenyans a better data bundle-price mix that encourages more value adding activities rather than just social-media activities? Walu, different customers have different consumption patterns, this is why many operators world over have differently priced data bundles. Some customers would prefer to pay for a larger bundle upfront and enjoy the benefits of deeper discounts, whereas others can only afford to buy smaller bundles and we have to provide those options. This actually addresses affordability as different customers have different purchasing power. What we tend to see over a period of time is that customers gravitate towards the bundles that give them the most value in their circumstances, whether its daily, weekly, or monthly and depending on what use they apply the data.Typically, most data consumers use it for social media such as Facebook, Twitter, Whatsapp, Netflix, and so on. As users mature in their usage habits we expect more enterprise, academic and professional use of data. 2. On Child Online Protection(COP); As the largest 'ISP' in Kenya, what modalities do you have for parents to control and protect kids from adult, terrorist or other harmful content? Do you have something equivalent to DSTV parental control for mobile devices? Ni hayo tu for now. Safaricom, as a responsible global citizen recognises that parents need support in keeping their children safe online. We recognise the importance of child online safety as part of our commitment to promote children’s rights, as detailed in the Safaricom’s Children’s Rights Policy.Needless to say monitoring and protection of children’s online activity is the primary responsibility of parents, guardians and care givers. As an ISP, the most effective way of aiding parents to effect child online safety is through device specific tools. In the past, Safaricom has provided a parental control applications as the Guardian App. This free Android-based App empowers parents to among other things, block specific contacts or numbers form sending unsuitable text messages or calls to their children’s phones, specify times during which the child can use the gadget, as well as restrict outgoing calls to white-listed contacts. In addition to this, Safaricom is currently in discussion with various vendors to offer an array of child friendly mobile phones and tablets and parental control products and solutions. Further, we regularly partner with relevant stakeholders including the CA, the GSMA, and other stakeholders to create public awareness and education on the online safety of children. Kevin KamonyeHello Stephen, My issue is with the data products pricing and durability. I yearn for the peace of only managing one SIM please.. Otherwise, well done overall. KevinHi Kevin, thanks for this comment, we will contact you offline to discuss your needs. Sydney OchiengI'd like to know what Safaricom is doing to make it affordable for people to come online? While prices have reduced its not enough when half the population lives on less than a dollar a day. On the same note, why do bundles expire? Other than to make me buy more? Sidney, we have received a number of queries on this so I will give you a comprehensive answer. Over the last 7 years, the price of data on our network has dropped by 80% for example, in 2010, one GB was Sh2,500 versus the current Sh500. Over the last year, we further reduced the price of data on our network by 37%. We keep on reviewing customer needs and react accordingly where we can. Data in Kenya is relatively more affordable than say South Africa (where 1GB is Sh582), US (where 1GB is Sh1,814) and in the UK (1Gb is Sh1,944). These are countries that have significantly more backbone and metro fibre compared to Kenya. There are a number of factors that make up the cost of a bundle of data. The first most significant one is the expenditure on getting the data to the customer. Over the last 10 years, we have spent billions on securing undersea cable links, building a data capable network and paying for spectrum fees - for example, in December last year we paid $25 million to Communications Authority for the 4G Licence. In a typical commercial setting, these costs necessarily inform the retail pricing strategy. As the costs of connecting customers (so called last-mile) reduce over time, we are able to pass these benefits to customers as explained above.In addition, we understand that the cost of the device is often a barrier for our customers, this is why we are working with phone manufacturers to reduce the costs of data enabled handsets where we can – you can now buy a 4G handset for less than Sh5,000. Lastly, expiry of data bundles is line with global practice – I shall go into this in more detail on my follow-up response to Liz. Why is M-PESA so expensive compared to other options? When is the M-PESA app coming? The USSD option is so cumbersome. Sidney – I believe M-PESA is still affordable when compared to the other options for sending money across the country. Think of the days when we would have to hope and pray that relative we sent by bus with money would make it, or even how much in terms of money and time it can cost to travel to bank branch and send to someone else. Quite simply, we price our service as it is not sustainable to offer services at no cost – it means you’re either sacrificing on security or you have not invested in some part of the delivery chain. It costs money to maintain and retain the over 124,000 agents we have across the country, as well as to maintain the technology running the service.Nonetheless we continue to reduce the tariffs on M-PESA proactively. You will note in December, we removed the cost of all transactions under Sh100 as part of our agenda to expand access for customers who typically transact in small amounts. Since then, we have witnessed a 93% increase in average daily transactions. As most payments are under Sh100, customers who pay now access energy and additional services like radio or TV without paying a transaction fee. What sort of information do you have on me, as a subscriber? How long is each category of information stored for? What internal processes protect this data and who has access to it, within Safcom? What is the process for outsiders (government, private citizen) to get access to it? Sidney, we are required by law to have the following details in our files for every subscriber: Name, ID, Photo and Address (collected as part of your subscriber registration). Access to customer data is highly restricted at Safaricom, and only authorised personnel are allowed to access it.However, our customer care team is able to view data such as top-ups and transactions - but only following a query from a customer.The data retention duration depends on the type of information in question and the governing law – for example, subscriber registration information is retained for a period of two years after the subscriber leaves the network.This kind of information is also stored as machine form data, meaning no one would be able to access it or decipher it in the normal course of business and is stored in well-secured servers. Those cameras you put in all over the city, who has access to them? What's the plan for fiber? Right now I think you're my only hope for fiber in my home in Siaya. In 2014, Safaricom signed a landmark agreement with the Government of Kenya that saw it create a first-of-its-kind National Surveillance, Communication and Control System for the National Police Service. This project involved installation of surveillance cameras which are controlled and managed by the National Police Service. The project has now been fully handed over the NPS, who have access to the cameras and who use them to fight crime and maintain the rule of law. Ali HusseinActually I honestly don't understand this business of expiration of Bundles.. I mean if I go and fuel at the petrol station and the fuel in my car lasts a month will the fuel expire??? It's my money, it's my bundles. I think CA is sleeping on the job. Telcos need to change this policy. It's very unfair.Ali let me explain this from the eyes of Telcos – not necessarily Safaricom. The practice amongst mobile companies all over the world is that resources (airtime, SMS, data bundles) are made available to customers at a certain price and duration. This information is given to the customer before they purchase these resources. As such, the expectation from the mobile company is that the customer is aware that they have to utilise their resources within a set period of time. This is how it is done in may parts of the world. As such these resources, be they data bundles, SMS or minutes are deemed not to be available to a customer after the communicated date. However, Safaricom is among the few operators that allow these resources to 'roll over' or be extended once a customer tops up their line with additional resources. Grace BomuThank you so much Steve , Walu et al for the engagement. First of all, I am grateful to Safaricom for being almost everywhere. I was in parts of Kapedo, Baragoi and Mandera last year and it was unbelievable that I could post pictures and read news online from some of those far flung places. It just struck me that Safaricom is a company that intends to stay in Kenya for the next 100 years.Grace – we certainly hope so. At the moment we are trying build the foundations of a sustainable business by aligning with the SDGs as our business blueprint. See more here:http://www.safaricom.co.ke/investor-relation/sustainability Realising that the company is an important part of Kenyan life, my question is whether Safaricom has a human rights policy or guidelines for its operations. This is not just in relation to access to customer data, child online protection and privacy but also in other areas such as environment, how/who you contract and compensation for victims of rights abuses. Grace, this is an interesting question, however I would need more details to frame an appropriate answer especially on the human rights angle. Racheal NakitareDear Walu et'alThank you for this brilliant idea. I ran out of bundles last night hence my questions this morning. Following up on Grace Bomu's issue on human rights. Does Safaricom make any effort to let subscribers know and understand their rights. I would expect that I will find the terms and policy guidelines on the home page of the website. Across all our customer touch points - be it TV, Radio, Online, Print or at the shop/agent - we are required to ensure that our customers have easy access to the terms and conditions that govern their use of all our services. In line with our drive to be the most transparent operator in the market, we take this requirement very seriously. How long is the data collected through our transactions kept? Please see my response to Sidney above. The data retention duration depends on the type of information in question and the governing law – for example, subscriber registration information is retained for a period of two years after the subscriber leaves the network. On the other hand, M-PESA transactions data is kept for seven years. Does Safaricom respect the rights to privacy of its users? How do you respond to third party requests for user information collected through SIM card registration? Walu, Bonface, Rachel,The aspect of data privacy is at the heart of telecommunications services, which is why it is a right protected under the constitution. In addition to this, Safaricom has strict license obligations to maintain customer information confidentiality.Safaricom makes no disclosure of information to third parties except as provided in the law. Specifically, we make disclosure to law enforcement agencies in relation to criminal proceedings in Courts.We have a zero tolerance approach to the illegal use of our customer data and are willing to take aggressive steps to defend it. I live in Ongata Rongai and can not communicate on safcom while in my house. Yet this is ideally a well networked area. In-door coverage is a challenge for all networks but certainly one that can be overcome! Signal propagation in built-up areas can be difficult but it is our job to ensure that you can enjoy the benefits of communication in the comfort of your house which we do by in-filling already covered areas and through optimisation. In large office-blocks we have to deploy dedicated in-door solutions. We can chat offline and our technology team will be in touch with you for details on your location so we can address this issue more specifically. Boniface Witaba@Safaricom My concern (though already mentioned by one of the listers) is privacy and data protection. In 2013, a political party in my area colluded with M-PESA agents to phish customer details from M-PESA registers for political purposes. As a result, my details and those of others ended up with the party, and were eventually forwarded to the registrar of political parties. 1. What mechanisms have you put in place to protect customers data especially at the agents level? Walu, Bonface, you both had questions around confidentiality of customer data at the M-PESA agents.Due to Know Your Customer and Anti Money Laundering legislation, we are required to capture certain information in order to process M-PESA transactions.In the past, we made a change to our data capture processes at our Agents in order to tighten security around our customer data. So today, the M-PESA Agent will only record your ID number and not the phone number, name and ID as was the case previously.We undertook this step in response to reports of unscrupulous users who would lift this data from the books to sign up customers up for services without their permission. We spend a lot of time working with the CBK to train our M-PESA Agents on the latest developments in Anti-Money Laundering, KYC, Insurance and Security. In doing this, we also place strict regulations on how they handle customer data in their possession through their daily interaction with customers. We also conduct regular, random checks to see how that data is secured to ensure that customer transactions remain confidential to them. 2. Can you compare notes with your sister company in Tanzania (Vodacom) to borrow some of their best practices in handling customer data? When it comes to customer data protection, we actually share best practice with all M-PESA markets including Tanzania, and will ensure that we implement the best in the class operations across the country.We have a zero tolerance approach to the illegal use of our customer data and are willing to take aggressive steps to defend it. The other issues is Internet cost. Tanzania has been voted as the #1 country with affordable Internet costs in Africa (again Vodacom takes the lead). With about 150 Kshs, you get 1GB for 24 hours. I had responded to Sidney’s question on data in some detail, but let me add Kenya is comparable to markets that are offering data on technologies comparable to what we offer. If we compare using that as a basis, 3G/4G data in Kenya is currently more affordable than South Africa (where 1GB is Sh582), US (where 1GB is Sh1,814) and in the UK (1Gb is Sh1,944). In Tanzania, they charge about Sh420 for 1GB per month. Why is it so hard for you to pass such benefits to Kenyans after years of dominance? Kind regardsTimothy OriedoSafaricom remains the one network in Kenya that keeps investing in the country. Our strength is due to years of dedicated investment in our network, our choice to roll out in rural areas and relentless innovation. For instance, MIT recently released a new study revealing that, since 2008, access to mobile-money services — which allow users to store and exchange monetary values via mobile phone — increased daily per capita consumption levels of 194,000, or roughly 2 percent, of Kenyan households, lifting them out of extreme poverty (living on less than $1.25 per day). Benefits such as these have been the driving force behind our Transforming Lives strategy. Timothy OriedoThank you Admin and moderator for taking the initiative on this subject. Before the day breaks allow me to make submissions. Affordability - To what extend is Safaricom deploying dynamic pricing? It might not be evident to consumers but are the call rates relative to the anchor BTS ? Meaning if am in Kawangware i pay a different call rate than when am aroumd Kileleshwa? Will dynamic pricing apply On OTT platforms as well to drive consumption of certain types of content? We strive to offer all our services in a consistent manner to democratise the value of mobile services to all Kenyans. Moreover, we constantly innovate to package and price our services to suit the individual needs of our diverse customers. Roaming service when will safaricom deploy E-Sim and enter strategic partnerships with global players to reduce roaming costs? At present, Safaricom does not have plans to rollout E-SIM. The eSIM is a relatively new technology even in more advanced markets, we are monitoring its development in order to identify the right solution for our market. Safaricom currently has standing agreements with over 1,000 networks around the world and have been actively campaigning to reduce the cost of roaming.While there have been some successes, we are still pushing for more, especially on the regional front especially in Vodafone partner markets where you can roam for as little as Sh30 in South Africa or in London for Sh15, or as low as Sh30 in East Africa. b) Quality of Service - 5G is to roll out in 2020 where are we with 4G? Will we have optimised it? How about white space? When do its benefits trickle down to consumers to bridge the last mile as an affordable alternative and for redundancy checks. Over the last financial year, we rolled out 1,000 4G masts across major towns in Kenya. However, we still believe there is much more to be done in enhancing access to 3G and indeed, 2G in some areas. We were first to launch 3G and 4G, and we do intend to trial 5G in the short to medium term. Our view is that we shall invest in the latest cutting edged technologies to meet the needs of our customers, however we shall not lose sight of the fact that some of them still require basic - or even improved - connectivity. On white spaces, we are a firm believer in licensed spectrum use as the best model to deliver connectivity to the largest number of Kenyans hence our position as the first company to trial and implement both 3G and now 4G services in Kenya. c) Data Protection & Intermediary liability- Has Safaricom started investing in big data analytics tools that can harness metadata so as to cushion data breaches? Have come across studies in an international university I attended of a study done with anonymised call records of 15M safaricom phone subscribers that did predict disease spread patterns from rural to urban areas...there are many more other studies that can be done for social good. Is there a particular department in safaricom that collaborates with scholars for such ground breaking studies ? Are they published and publiced? We have several big data tools that help us sift information on our network in order to improve the customer experience. We have a dedicated team who conduct big data analysis to explore the opportunities therein, including Mobile for Social Good initiatives such as in the areas of health, disaster management, etc while still ensuring that the necessary data protection safeguards for our customers remain in place. In time we shall publish any findings as relevant. d) Privacy Issues - How safe is our transactional data with the planned release of mpesa API to developers?Good question. This is an issue that has been brought up about Safaricom for some time, which I would want to clarify.First, we do have API platform that enable developers to integrate with M-PESA and customize their offering. Is it the best? No, because we require handholding of the developers, hence we have only managed a few hundred developers and the process is quite clunky. But the good thing is, we know this, and are working to fix it. We have already chosen a platform and vendor to manage the APIs, which will allow developers to go into a developer portal, get access to a sample code and a testing environment. Once they are ready to take their API live, they can go through automated and secure testing of the API. We expect this to be in place in the next few months. We will invite all the necessary users to test it before official launch. There are couple phone apps that we install that phish up our phone and sms records....can safaricom play a role in blocking then?Timothy, at the point of downloading an app, most will ask you whether you accept their terms and conditions. Many times when we do this, we tend to accept terms and conditions that are extremely risky, for example, some ask for access to your phone book, camera, call records, call history, etc. and simply because we want the app we go ahead and download the app.This engagement is entirely between the customer and the app provider. It is therefore difficult for Safaricom or any other operator to secure customers in such circumstances. However, we occasionally run awareness campaigns informing customers of the inherent risks of downloading apps without full knowledge of what they are consenting to and which apps to avoid based on international benchmarks. Liz OremboThanks Steve, Grace and Walu. Still on privacy and data protection issues, Vodafone has reported that the laws are not clear as to whether it should release reports on government request of citizen data. Can you please explain this? Liz, in every country in which Vodafone operates, they are required to abide by laws which compel the company to disclose information about its customers to law enforcement agencies or other government authorities. Those laws are designed to protect national security or to prevent or investigate crime and terrorism. If a Vodafone affiliate refuses to comply, governments can remove their licence to operate, preventing Vodafone from providing services to its customers. Vodafone, therefore, has to balance its duty to respect our customers’ human rights against its legal obligation to assist government agencies and authorities when exercising their legal powers. On Mpesa payment, please consider notifying customers when they are about to reach transaction limits (like the below 2mbs bundles notification) Imagine someone being caught in a 'chonga viazi' situation yet they have money in mpesa. Sorry if I've misunderstood your question. Liz, if you have a look at your last M-PESA transaction, there's a notification that tells you what your current balance is. In addition, you are free to query your balance at any time if you are unsure about your balance on your M-PESA menu, USSD or by calling our customer care. We hope this addresses your concern as you'd be able to understand when you might be in a chonga viazi situation. If you're in the upper limit, then this shouldn’t be a problem. Lastly, why should my bundles expire?Liz, this is an interesting one. Again let me explain this from the eyes of Telcos – not necessarily Safaricom. The practice amongst mobile companies all over the world is that resources (airtime, SMS, data bundles) are made available to customers at a certain price and duration. This information is given to the customer before they purchase these resources. As such, the expectation from the mobile company is that the customer is aware that they have to utilize their resources within a set period of time. This is how it's done all over the world. In line with efficient network operations, it is impractical to hold network resources indefinitely.In fact, Safaricom is among the few operators that allow these resources to 'roll over' or be extended once a customer tops up their line. George SidneyHello, I've been on postpaid since 2013, all that time, I have been receiving 100 Mbs per month, we are now in 2017, is there a way Safaricom can add the amount of bundles it gives to its postpaid customers? 100 Mbs cannot even last one day and to make it worse it, there is no way one can sambaza bundles to a postpaid number. Since I rarely exhaust the voice bundles given to me, maybe there should be a plan to choose which bundles to receive more than the other. Lastly, to those unused voice bundles at the end of every month, instead of just wiping them out, and you don't carry them forward like you used to anymore, why don't you convert them to Bonga points instead. Cheers.Sidney, this appears to be a specific customer query. We are getting in touch with you to clarify this issue further. Esther KamandeThanks Walu and team for this. On reporting tools available; my concern is regarding the *reporting procedure*, the current system of going to social media and calling customer care is cumbersome and doesn't provide the anonymity that most users would prefer in such instances. Safaricom needs to add *a report option on their *100# menu* that majority of its users know how to operate *to simplify the process of reporting fraud and bullying for anonymity* like facebook. You can also add the "*block button" *while at it to keep away the persistent "bad boys". Most phones don’t have the screening function. Thank you for your indulgence Steve.Thank you for your question! We continuously explore ways we can improve service delivery. For instance, if you use our Safaricom App, you can report and chat to a customer care representative in real time. In addition, customers should be aware that most smart phones have these functionalities. Odhiambo WashingtonI am waiting for the day Safaricom will "listen to me, and invite me for a road trip through Kapiti (we buy and eat mangoes), all the way to Marwa (I abhor that name but don't ask me why), then we can detour to that market at Kibingoti and come back. Purpose - network survey :-)Washington…be careful what you wish for! I would be happy to arrange for road trip with our engineers – maybe not that particular route though! Let’s talk. Emmanuel KhisaSafaricom in the new strategy have decentralised their operations fully to different regions in the country...I would be glad if the staff posted in these regions focussed on improving quality of service across the country...An example is the Western Kenya office in Kisumu should try and >resolve quality issues between Kisumu and Busia...e.g Ojolla to Maseno section has serious signal drops. Emmanuel, this is exactly why we set up the Regional organization structure – our representative for the region will be in touch with you identify your problem spots. I second that, Emmanuel. Can Safaricom tell us when they expect to have the BS at Chulaimbo? I tried pushing for this for years till I gave up. They can put it kwetu Nyumbani :-) Mwendwa KivuvaThank you all who have raised issues of access to marginalized areas. The Chair of The Universal Service Advisory Council (USAC), Catherine Ngahu, when she appeared before senate sought to answer some questions on USF and the role of Operators. She said they have 2.3 billion that operators have refused to bid to covers some areas using those funds. "In the bidding we have faced challenges where some areas we are willing to provide funding the operators are unwilling even for pay to proceed. They have bid less areas than we intended" - Catherine Ngahu, Chair USAC. Evidence: at the 49th minute mark of this video https://www.youtube.com/watch?v=XerhfH8xD3c&t=2904s 1. Has Safaricom been able to utilise the USF in providing access to the underserved? 2. Has Safaricom requested for the USF in the first place? 3. If yes, where have they utilised the funds?4. Does Safaricom have any need of using the USF given the amount of capital they command? Mwendwa, I have answered this above. Vincent MosotiThanks Walu et al for facilitating this. I have 3 questions here; 1) What's Safaricom's commitment to fight fraud directed to its users? For example, attached here is a screenshot of an SMS i received purportedly from KCB advertising some form of loans. While safaricom/kcb/equity advises consumers to be vigilant, can't you deploy technologies that prevent/filter such spam/fraud messages getting through the network to intended users. Most of these SMSes have a common pattern and IMHO, i believe Safaricom have capabilities of deploying sophisticated technologies like machine learning to filter out/ prevent them from reaching to the intended persons. We have noted these incidents and are continually collecting the information alongside our partners to track down and deal with the perpetrators in real time. We advise our customers to forward any such messages to 333 for our teams to investigate and act upon. 2) Why are unregistered SIM cards allowed to use Safaricom network. Most frauds and crimes committed are likely to use unregistered sims to conceal their identities. Vincent, we are curious to establish how you determined that the SIM cards were unregistered considering the information is only available to the network operator and to the Regulator. We do not allow unregistered SIMs to operate in our network. In order for any customer to use services on our network, they must be registered as such there are no unregistered SIM cards on the Safaricom network. 3) Any plans lowering MPESA rates? Honestly why charge a transaction twice. I feel withdrawing money should be free, because the phrase 'utume mpaka ya kutoa' always results you incurring more sending costs that initially anticipated. Vincent, the ‘utume mpaka ya kutoa’ phrase is a culture that has risen outside of our influence or control. Ideally, each user should bear their own transaction costs for these services.We have continuously reviewed M-PESA charges over the last 10 years. The charges are structured to ensure the sustainability of the ecosystem, which not only includes our customers, but more than 124,000 agents who play a critical role in making access to M-PESA convenient for our customers. We believe that the our charges are competitive and as mentioned we have waived transaction charges for transaction below Kshs. 100 to ensure that everyone is able to use M-PESA. From: Stephen Chege Sent: Tuesday, February 14, 2017 10:03 To: 'KICTAnet ICT Policy Discussions' Cc: Grace Githaiga Subject: RE: [kictanet] Handing over to Safaricom: "Talk to Safaricom" Dear all Let me start by thanking Walu and Grace again for the opportunity and the moderation effort throughout last week. We have received all your questions and will be sending out the responses to questions from Day 1 later today. I will respond to each of the questioners and do my best with those that were more statements/opinions than questions. I realise that this group is well represented by all actors in the ICT and if I refer to your institution in any way that you are not comfortable with, you are welcome to clarify your position. Please feel free to send supplementary questions in case you deem that the offered response needs clarification. We shall also share a single document containing all the questions and our answers with Walu to assist with reporting after this exercise. My hope is that we can go into more detail on some of the broader themes during the planned evening cocktail, details of which Walu and Grace will advise. Otherwise thanks again and let’s keep the conversations going! regards Steve From: kictanet [mailto:kictanet-bounces+schege=safaricom.co.ke@lists.kictanet.or.ke]On Behalf Of Grace Githaiga via kictanet Sent: Monday, February 13, 2017 13:37 To: Stephen Chege Cc: Grace Githaiga Subject: [kictanet] Handing over to Safaricom: "Talk to Safaricom" Dear Listers Thank you so much to all of you who participated in the one week moderated debate 'Talk to Safaricom'. Your dedication is highly appreciated. The questions when responded to by Safcom, will indeed shed light on many of the concerns raised. @Walu, asante sana for your moderation skills and all the hours you put into the discussion. We now hand over to Steve Chege, Director, Corporate Affairs at Safaricom to guide us on the next steps and the time frame within which we will get responses. We welcome Safaricom's willingness to engage with the community and ultimately provide us with the very needed information. Once again, all your contributions are valued. Best regards Githaiga, GraceCo-Convenor Kenya ICT Action Network (KICTANet) Twitter:@ggithaiga Tel: 254722701495 Skype: gracegithaiga Alternate email: ggithaiga(a)hotmail.com Linkedin: https://www.linkedin.com/in/gracegithaiga www.kictanet.or.ke "Change only happens when ordinary people get involved, get engaged and come together to demand it. I am asking you to believe. Not in my ability to bring about change – but in yours"---Barrack Obama. Note:All emails sent from Safaricom Limited are subject to Safaricom’s Email Terms & Conditions. Please click here to read the policy.http://www.safaricom.co.ke/images/Downloads/Terms_and_Conditions/safaricom_email_terms_and_conditions.pdf _______________________________________________ kictanet mailing list kictanet(a)lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/ Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/jwalu%40yahoo.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.

2 2

mobile dev freelancer
by Okechukwu 14 Feb '17

14 Feb '17

Hi All, I am looking for a mobile dev freelancer to work on an urgent project that I cannot be able to hack the deadline due to some other commitments. if you have a working knowledge of ionic framework and working with firebase as a backend please hit me up with your hourly costs then we can discuss the project details. ./Ok3ch

2 2

Fwd: Response to your Problem with reference number 91002170177931 posted on KRA Web Portal
by Odhiambo Washington 13 Feb '17

13 Feb '17

Who can find the dry joke in this email from KRA to a taxpayer? Or is the joke on me?? :-) [image: Inline images 1] ---------- Forwarded message ---------- From: <admin.itax(a)kra.go.ke> Date: 13 February 2017 at 09:59 Subject: Response to your Problem with reference number 91002170177931 posted on KRA Web Portal To: ODHIAMBO(a)gmail.com Dear Vincent Odhiambo Olula, Thank you for querying us on KRA Help Desk The Problem with reference number *91002170177931* that you posted on KRA Web Portal has been responded to. You Queried:* dont get gmail address* KRA Helpdesk's response: * Good Morning,Kindly elaborate on the issue that you are facing.Kind regards,* You can also view response to your query on KRA Web Portal. To view Click Here <http://10.10.110.248:8080//KRA-Portal/main.htm?actionCode=showResponse&strK…> and follow below menu navigation Other Services -->Post Query and click on Query Status. If the above link does not work, copy the below URL and paste it on a new browser window http://10.10.110.248:8080//KRA-Portal/main.htm?actionCode= showResponse&strKey=91002170177931 Regards, Help Desk KRA Web Portal Admin Kenya Revenue Authority ______________________________________________________ Note: This is a system generated mail. Please DO NOT reply to it. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254 7 3200 0004/+254 7 2274 3223 "Oh, the cruft."

5 9

Fanless Mini-computer
by Cedric Gitura 13 Feb '17

13 Feb '17

I have been seeing fanless mini computers with capabilities of most desktops on line. I have no experience with them. Anyone used any and can recommend a good make or model? Does anyone know how they are cooled? Thanks in advance

1 0

Koha implementation consultant
by Benjamin Muraguri 13 Feb '17

13 Feb '17

Anyone with experience in implementing the Koha library system? Some assistance required in an ongoing implementation.

1 0

List Of Items - Client Project (Athi River)...
by Michael Bullut 13 Feb '17

13 Feb '17

Greetings Team, I am carrying out a project at Athi River for a client of mine where they are setting up shop & provided me with a list of items with which their infrastructure will be set up on. Please e-mail me your quotes to *hello(a)solstice.co.ke <hello(a)solstice.co.ke>* Warm regards, Michael Bullut. --- *Cell:* *+254 723 393 114.**Skype Name:* *Michael Bullut.* *Twitter:* * @Kipsang <http://twitter.com/Kipsang/>* *Blog: http://www.kipsang.com/ <http://www.kipsang.com/>* *E-mail:* *main(a)kipsang.com <main(a)kipsang.com>* *---*

1 0

From Linux back to Windows
by Odhiambo Washington 12 Feb '17

12 Feb '17

""At the moment in many cases it just takes far too long and costs far too much for the city to implement software that's available as standard on the market. This must change, so that the city remains competitive in an increasingly digital service society," she said." http://www.techrepublic.com/article/linux-pioneer-munich-poised-to-ditch-op… -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254 7 3200 0004/+254 7 2274 3223 "Oh, the cruft."

1 0

Talk-2-Safaricom, Day 6 of 6 :(Saturday)-Emerging Issues/Open Day
by Walubengo J 11 Feb '17

11 Feb '17

Listers, Today is the last day of our deliberations. Early next week Safaricom will have a formal response to the questions/issues raised during the week. So as we wind up, are there any other issues that haverisen from the discussions OR may not have been covered over the previous fivedays? Guideline: a) Emerging Issues b) List topics for future considerations c) AoB. Lets have them recorded today so that Safaricom can have time to respond. regards. walu. NB: My one issue that was not covered was: Who actually discovered MPESA? Was it that University of Nairobi Student or some researchers in the UK (Vodafone)?

1 1

Re: [Skunkworks] [kictanet] Talk-2-Safaricom, Day 5 of 6 (Friday): Technology & Elections (Last Call...)
by Walubengo J 10 Feb '17

10 Feb '17

Listers, Thanx @GB, @Rosemary @ Ali, @Luke for you views on today's theme We are now on the last call session for this theme. Tomorrow we have an Open day, a chance to raise any issue to Safaricom that we may not have covered over the last five days. Lets have any final views on Tech & Election over the next 5hrs or so. regards. walu. From: Grace B via kictanet <kictanet(a)lists.kictanet.or.ke> To: jwalu(a)yahoo.com Cc: Grace B <nmutungu(a)gmail.com> Sent: Friday, February 10, 2017 5:49 PM Subject: Re: [kictanet] Talk-2-Safaricom, Day 5 of 6 (Friday): Technology & Elections @Walu, as far as I can tell there is no direct law under which the Internet can be switched off. But there could be other views on the matter. My question to Safaricom is what they would do in the event that they were directed to shut down the Internet in part or in whole. Would they honour such a request? 2017-02-10 16:59 GMT+03:00 Rosemary Koech-Kimwatu via kictanet <kictanet(a)lists.kictanet.or.ke>: Dear Listers,My query is in regards to data protection and privacy in regards to the use of Safaricom users telephone numbers.There have been several instances of text messages and calls from political aspirants.How does Safaricom protect our data especially the data we give at registration and during m-pesa transactions? How does Safaricom protect the treasure trove of data it has in regards to Kenyans? Kind regards,Rosemary Koech-Kimwatu Advocate-FinTech and ICT Policy On 10 Feb 2017 13:12, "Walubengo J via kictanet" <kictanet(a)lists.kictanet.or.ke > wrote: Good points Ali, my extra worry is on Internet Shutdowns; seeing that it has become fashionable in Africa. According to the latest CA Quarterly Statistics, there about 31 million internet users in Kenya. Of whom, 21million access internet through Safaricom links (67%). With a single switch, Safcom can therefore switch off 67% of Kenyans from the Net. Will they or can they do it? | | Statistics | | As we await their response, maybe lawyers can tell us under which conditions (law+procedure) can the internet be shutdown in Kenya. walu. From: Ali Hussein <ali(a)hussein.me.ke> To: Walubengo J <jwalu(a)yahoo.com>; KICTAnet ICT Policy Discussions <kictanet(a)lists.kictanet.or.ke > Sent: Friday, February 10, 2017 11:01 AM Subject: Re: [kictanet] Talk-2-Safaricom, Day 5 of 6 (Friday): Technology & Elections Walu Thanks for keeping the conversation going. My questions/comments are:- 1. With Safaricom's wide network could we get a mapping of where the gaps for connectivity are in relation to Polling Stations? It would be great to see which Polling Stations will have limited or no connectivity during the elections so that we can plan to mitigate that eventually now. 2. Would it be asking too much for Safaricom to liaise with USF/CA on the above to better identify the gaps? 3. A Internet Shutdown request is a real possibility after media reports quoting DG Wangusi of CA. http://www.iafrikan.com/2017/ 01/14/the-kenyan-government-wi ll-only-shut-down-the-internet -during-elections-if-things- get-out-of-hand/ Will Safaricom as a matter of public interest commit to tell the public in case this order is something that must be enforced due to 'National Security' matters? Ali HusseinPrincipalHussein & Associates+254 0713 601113 Twitter: @AliHKassimSkype: abu-jomoLinkedIn: http://ke.linkedin.c om/in/alihkassim "We are what we repeatedly do. Excellence, therefore, is not an act but a habit." ~ Aristotle Sent from my iPad On 10 Feb 2017, at 8:07 AM, Walubengo J via kictanet <kictanet(a)lists.kictanet.or.ke > wrote: Morning Listers, As we go into the general elections,Safaricom is likely to be one of the Technology providers for IEBC. What arethe concerns of users/citizens on this matter? Guidelineissues:a) What assurances are there that theresults transmitted are will safe, secure and verifiable?b) What are the chances of failure inthe transmission system?c) Should the result transmission systembe mobile (GSM)-based or should we go Satellite or both?d) Will Safcom play along in the event that Government demands an Internet shut-down before, during or after elections? Lets have more questions, views or comments. walu.--Thematic areas--1. Consumer Issues Day, 2. Competition Issues Day, 3. Innovators, Innovations &Suppliers Day, 4. Infrastructure & Universal AccessDay, 5. Technology & Elections Day 6. Emerging Issues/AoB Day ______________________________ _________________ kictanet mailing list kictanet(a)lists.kictanet.or.ke https://lists.kictanet.or.ke/m ailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTA Net/ Unsubscribe or change your options at https://lists.kictanet.or.ke/m ailman/options/kictanet/info%4 0alyhussein.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. ______________________________ _________________ kictanet mailing list kictanet(a)lists.kictanet.or.ke https://lists.kictanet.or.ke/m ailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTA Net/ Unsubscribe or change your options at https://lists.kictanet.or.ke/m ailman/options/kictanet/chemuk oechk%40gmail.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. ______________________________ _________________ kictanet mailing list kictanet(a)lists.kictanet.or.ke https://lists.kictanet.or.ke/ mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/ KICTANet/ Unsubscribe or change your options at https://lists.kictanet.or.ke/ mailman/options/kictanet/ nmutungu%40gmail.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. -- Grace L.N. Mutung'u Skype: gracebomu Twitter: @Bomu <http://www.diplointernetgovernance.org/profile/GraceMutungu> PGP ID : 0x33A3450F _______________________________________________ kictanet mailing list kictanet(a)lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/ Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/jwalu%40yahoo.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.

2 1

Open Position for an ICT Manager
by Evans Ikua 10 Feb '17

10 Feb '17

*Our client is looking to fill the position outlined below:* *Key Roles and Responsibilities *The ICT Manager will be responsible for the function’s objectives across the group / region / country, working closely with global, regional, local stakeholders to ensure that Upesi&Ngao Credit businesses have sufficient and appropriate coverage for our custody needs in non-presence countries and footprint markets. Working with the Operational Manager and ICT staff in other regional offices to provide effective IT systems, ensure implementation of IT standards and policies, and provide technology support and solutions to meet the needs of the organization. The ICT Manager will support the overall technology infrastructure for all branches including planning, implementation and SUPPORT of the software applications and hardware infrastructure that run operations. The ICT Manager will be involved in systems administration including: general computer support; upgrades; software installations; license management; server maintenance support; deployment of equipment;; end user support. S/he will be in charge of providing user training on common business applications and use of ICT systems. The ICT Manager will also be responsible for managing or contributing to various IT projects. This will include: assessment of Applications and technology; formulating and presenting solution options to the Operational Manager; advising on the equipment or software selection process; overseeing implementation of ICT systems and key project deliverables. Supported technologies include but are not limited to: Money Transfer Platforms, wired and wireless networks, storage systems, Microsoft Active Directory, Windows OS, MS Office suites, end user workstations, /laptops and various proprietary and commercial software applications and hardware. - *Risk Management* – ensure adherence to all the established standards associated with the selection of service providers and the on-going monitoring, managing and addressing of any risks associated with custody relationships (both 3rd party and Ngao’s footprint custodians). - Protect vulnerable networks, following detailed risk assessments. Reporting on deign, validation, acceptance testing and implementation of secure, networked communications across remote sites for the company. - Conduct due diligences on custody relationships in accordance to policies and procedures, and in compliance with regulatory requirements. - Reporting of findings/assessments to key stakeholders and make follow up actions to ensure closure of risk items in a timely manner. - Collaborate with businesses/stakeholders to ensure their custody requirements are met. - Support expansion plans across Wealth, PvB, FM and TB which requires custody services across the globe. - Support network expansion strategies, in alignment with established functional standards and assigned Key Performance Indicators, as well as group TB business objectives. - Participate and support senior level relationship management of financial institutions to ensure alignment of these provider relationships with Ngao’s strategic objectives. - Reviews of business continuity management (BCM) and IT disaster recovery planning (DRP) 1. COBIT|15027001|PCI DSS benchmarking 2. Ability to spearhead integrations. - System security review*:* 1. Infrastructure security reviews. 2. Database security risk and controls reviews i.e. Oracle, SQL. 3. Conducts detailed security reviews for key database (Oracle, MySQL and DB2) and active directories and advise anthem based on risk identified. 4. Business process risk &control reviews. 5. Pre and post implementation systems review. *Qualifications and Skills* - A Bachelor’s degree in computer science or a related field from a regionally accredited institution - Possess current CISCO Certified Network Associate (CCNA) certification - At least 3 years experience of recent professional experience in IT risk management information security. - 1 or more years professional experience with current network security protocols, hardware and software - knowledge of MS SQL Server and Transact-SQL - Programming knowledge Preferably in Microsoft .Net. - Knowledge in Network infrastructure design. - knowledge in Cisco router and switch configuration - One or more conversant with the following firewalls: Checkpoint, CISCO, and FORTIGATE. - Ability to establish network specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols. - Excellent interpersonal, communication, and writing skills - Effective communicator and negotiator - Ability to make strategies plans and decisions. - Excellent in strategy and understanding complex adaptive challenges and adjust and react as required in line with the company goals and objectives. - A individual with an innate drive to achieve high standards of risk and compliance management - Experience in handling servers and related access management control. - Ability to work independently to troubleshoot performs root cause analysis, identify and isolate - .providing service delivery to a portfolio of clients and deliver high quality IT risk assurance and information security services including preparing and reviewing work plans and actual work. - Achieving team and individual budgets and business plan/performance objectives. - Managing client relationships to ensure satisfactory delivery. - Network and system security. - Vulnerability assessment. - Penetration testing. - Web application security testing. - IT risk management. - Internal & external audit. - General computer controls. - System post implementation review. - C++, BASH, JAVA/Android programing. - Keeping leadership fully abreast on engagement deliverables and incorporating their inputs into work plans. - Think strategically about client needs by understanding their business and key risk involving with working with them - Monitor and supervise the team. - Provide training and performance feedback to staff. - Overseeing compliance with the firm risk, independence and Quality requirements in the delivery of engagement. - Participation in research and recommendation of improved infrastructure processes and technologies to include growth planning. - Work with service providers to ensure smooth operations. - Development and implementation of IT policies and manual documentation of processes, procedures, and troubleshooting guides. - Provide software and system troubleshooting and support. - Install, maintain, troubleshoot, and update operating systems and user applications and software patching. - Ensure compliance with the regulator are met - Ensure business information security comply with the changes in global trends. If interested, Please send your application letter and CV to trevor(a)ngaocredit.com -- *----------------------------------------------------Kind Regards,Evans Ikua,* Twitter: @ikuae Cell: +254-722-955831

1 0

Re: [Skunkworks] [kictanet] Talk-2-Safaricom, Day 5 of 6 (Friday): Technology & Elections
by Walubengo J 10 Feb '17

10 Feb '17

Good points Ali, my extra worry is on Internet Shutdowns; seeing that it has become fashionable in Africa. According to the latest CA Quarterly Statistics, there about 31 million internet users in Kenya. Of whom, 21million access internet through Safaricom links (67%). With a single switch, Safcom can therefore switch off 67% of Kenyans from the Net. Will they or can they do it? | | Statistics | | As we await their response, maybe lawyers can tell us under which conditions (law+procedure) can the internet be shutdown in Kenya. walu. From: Ali Hussein <ali(a)hussein.me.ke> To: Walubengo J <jwalu(a)yahoo.com>; KICTAnet ICT Policy Discussions <kictanet(a)lists.kictanet.or.ke> Sent: Friday, February 10, 2017 11:01 AM Subject: Re: [kictanet] Talk-2-Safaricom, Day 5 of 6 (Friday): Technology & Elections Walu Thanks for keeping the conversation going. My questions/comments are:- 1. With Safaricom's wide network could we get a mapping of where the gaps for connectivity are in relation to Polling Stations? It would be great to see which Polling Stations will have limited or no connectivity during the elections so that we can plan to mitigate that eventually now. 2. Would it be asking too much for Safaricom to liaise with USF/CA on the above to better identify the gaps? 3. A Internet Shutdown request is a real possibility after media reports quoting DG Wangusi of CA. http://www.iafrikan.com/2017/01/14/the-kenyan-government-will-only-shut-dow… Will Safaricom as a matter of public interest commit to tell the public in case this order is something that must be enforced due to 'National Security' matters? Ali HusseinPrincipalHussein & Associates+254 0713 601113 Twitter: @AliHKassimSkype: abu-jomoLinkedIn: http://ke.linkedin.com/in/alihkassim "We are what we repeatedly do. Excellence, therefore, is not an act but a habit." ~ Aristotle Sent from my iPad On 10 Feb 2017, at 8:07 AM, Walubengo J via kictanet <kictanet(a)lists.kictanet.or.ke> wrote: Morning Listers, As we go into the general elections,Safaricom is likely to be one of the Technology providers for IEBC. What arethe concerns of users/citizens on this matter? Guidelineissues:a) What assurances are there that theresults transmitted are will safe, secure and verifiable?b) What are the chances of failure inthe transmission system?c) Should the result transmission systembe mobile (GSM)-based or should we go Satellite or both?d) Will Safcom play along in the event that Government demands an Internet shut-down before, during or after elections? Lets have more questions, views or comments. walu.--Thematic areas--1. Consumer Issues Day, 2. Competition Issues Day, 3. Innovators, Innovations &Suppliers Day, 4. Infrastructure & Universal AccessDay, 5. Technology & Elections Day 6. Emerging Issues/AoB Day _______________________________________________ kictanet mailing list kictanet(a)lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/ Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/info%40alyhussein.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.

1 0

Re: [Skunkworks] [kictanet] Talk-2-Safaricom, Day 5 of 6 (Friday): Technology & Elections
by Walubengo J 10 Feb '17

10 Feb '17

Good points for Safcom to consider and respond. I would add another question: Assuming Safcom will be main transmission provider for the presidential results, what plans do they have in place in case Al-Shabaabs hit their masts on d-day? Ama we just go manual as per the provisions of the revised law? walu. From: Luke O <lukeokelo(a)gmail.com> To: KICTAnet ICT Policy Discussions <kictanet(a)lists.kictanet.or.ke>; Walubengo J <jwalu(a)yahoo.com> Cc: Skunkworks Mailing List <skunkworks(a)lists.my.co.ke> Sent: Friday, February 10, 2017 11:01 AM Subject: Re: [kictanet] Talk-2-Safaricom, Day 5 of 6 (Friday): Technology & Elections Good morning, Once again Thank you kindly Walubengo for moderating this final but not least opportunity to engage with Safaricom 1) I wish to know if using technology Safaricom will make any provision to allow the general public to verify their votes themselves? 2)Is there a web or mobile platform they can provide that allows each individual voters to act as an independent election monitor and check the results based on your polling station where you just voted? 3) Lastly with regards to level of assurance that transmitted results are safe and secure, what encryption standards are Safaricom using to transmit the results? 4) Will the encrypted results be shared with any other transmission machines or will they be tallied in a database at the polling site before final relay to Nairobi? I think as a private and non-biased telecom provider in the upcoming elections, its most probable for Safaricom to build capacity to monitor the digital footpath of the votes both from a security point of view as well as transmission point of view, This will allow for forensic audit and verification later on in case a dispute arises Thank you kindlyLukeO On Feb 10, 2017 08:10, "Walubengo J via kictanet" <kictanet(a)lists.kictanet.or.ke> wrote: Morning Listers, As we go into the general elections,Safaricom is likely to be one of the Technology providers for IEBC. What arethe concerns of users/citizens on this matter? Guidelineissues:a) What assurances are there that theresults transmitted are will safe, secure and verifiable?b) What are the chances of failure inthe transmission system?c) Should the result transmission systembe mobile (GSM)-based or should we go Satellite or both?d) Will Safcom play along in the event that Government demands an Internet shut-down before, during or after elections? Lets have more questions, views or comments. walu.--Thematic areas--1. Consumer Issues Day, 2. Competition Issues Day, 3. Innovators, Innovations &Suppliers Day, 4. Infrastructure & Universal AccessDay, 5. Technology & Elections Day 6. Emerging Issues/AoB Day ______________________________ _________________ kictanet mailing list kictanet(a)lists.kictanet.or.ke https://lists.kictanet.or.ke/ mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/ KICTANet/ Unsubscribe or change your options at https://lists.kictanet.or.ke/ mailman/options/kictanet/ lukeokelo%40gmail.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.

1 0

Talk-2-Safaricom, Day 5 of 6 (Friday): Technology & Elections
by Walubengo J 10 Feb '17

10 Feb '17

Morning Listers, As we go into the general elections,Safaricom is likely to be one of the Technology providers for IEBC. What arethe concerns of users/citizens on this matter? Guidelineissues: a) What assurances are there that theresults transmitted are will safe, secure and verifiable? b) What are the chances of failure inthe transmission system? c) Should the result transmission systembe mobile (GSM)-based or should we go Satellite or both? d) Will Safcom play along in the event that Government demands an Internet shut-down before, during or after elections? Lets have more questions, views or comments. walu.--Thematic areas--1. Consumer Issues Day, 2. Competition Issues Day, 3. Innovators, Innovations &Suppliers Day, 4. Infrastructure & Universal AccessDay, 5. Technology & Elections Day 6. Emerging Issues/AoB Day

1 0

Save the date for the 3 days of sharing, learning and networking at the 5th Africa Domain Name System- DNS Forum 2017!
by Barrack Otieno 10 Feb '17

10 Feb '17

Save the date for the 3 days of sharing, learning and networking at the 5th Africa Domain Name System- DNS Forum 2017! Date: 26-28 July 2017 Location: Dar es Salaam, Tanzania Venue: TBC What is the Africa DNS Forum? The Africa Domain Name System Forum is an annual open event for stakeholders in the Domain Name Industry in Africa organized by Africa Top Level Domains Organization (AfTLD), the Internet Corporation for Assigned Names and Numbers (ICANN) and the Internet Society. The objective of the three-day event is to help the African domain name industry in Africa to grow at a competitive rate and ensure that the continent is on par with the rest of the world. Who should attend? Registries, registrars, resellers, registrants DNS experts, government representatives, policy makers from the African region and beyond as well as entrepreneurs interested in investing in the African Domain Name space. Why should you attend? More that 200 technical people, business people and government representatives drawn from all over Africa are expected to take part in this multi stakeholder Forum where they will be leading interesting discussions highlighting opportunities in the African Domain Name industry. This will be the fifth African DNS Forum following events in Durban, South Africa (2013), Abuja, Nigeria (2014), Nairobi, Kenya (2015) and Marrakech, Morocco (2016). More information about the event to be shared in the coming weeks Réservez ces dates pour les 3 jours de partage d’informations, d’apprentissage et de networking à l’occasion de la 5ème édition du forum de système de noms de domaine africain de l’an 2017 ! Date : 26-28 Juillet 2017 Pays : Dar es Salaam, Tanzanie Lieu : À confirmer Qu’est-ce le forum de système de noms de domaine africain ? Le forum de système de noms de domaine africain est un évènement annuel ouvert pour toutes les parties prenantes de l’industrie de noms de domaine en Afrique, organisé par l’organisation des domaines africaines de premier niveau (AfTLD), la Société pour l'attribution des noms de domaine et des numéros sur Internet (ICANN) et l’Internet Society. L’objectif de cet évènement de 3 jours est d’aider l’industrie de noms de domaine africain en Afrique à se développer à une vitesse compétitive et à assurer que le continent soit sur un pied d’égalité avec le reste du monde . Qui devrait y participer? Les registres, les opérateurs de registre, les revendeurs, ceux qui se sont enregistrés, les experts de système de noms, les représentants de Gouvernements, les décideurs politiques provenant de la région africaine et d’au-delà ainsi que les entrepreneurs intéressés à investir dans le cadre du nom de domaine africain. Pourquoi y participer? Plus de 200 personnes issues des milieux technique, commercial et gouvernemental de l’Afrique entière prendront part à ce forum à multiples parties prenantes. Lors de ces réunions se tiendront plusieurs discussions intéressantes mettant en évidence les opportunités de l’industrie de noms de domaine en Afrique. Cette version représentera la 5ème édition du forum venant après les éditions de Durban, en Afrique du Sud (2013), d’Abuja, au Nigeria (2014), de Nairobi, au Kenya (2015) et du Marrakech, au Maroc (2016). Plus d'informations sur l'événement seront partagés dans les semaines à venir -- Barrack O. Otieno +254721325277 +254733206359 Skype: barrack.otieno PGP ID: 0x2611D86A

1 0

Talk-2-Safaricom, Day 4 of 6 (Thursday):-Infrastructure & Universal Access
by Walubengo J 09 Feb '17

09 Feb '17

Thanx all for your valuable comments yesterday on Innovations. We now kick-off Day 4 theme on Infrastructure and Universal access. Feel free to squeeze in belated questions on previous themes - as long as you keep the relevant subject line. Safaricom has continued to expand itsnetwork beyond urban areas. But what has been your experience of Safaricomservices in semi-urban and rural areas of Kenya? a) Rural area:-Voice quality, InternetAccess(bandwidth), Mobile Money (MPESA) b) Safaricom contributes to the UniversalService Fund to extend communications to underserved areas- how has thisimpacted your rural communities c) The government has the National Optical Fiber Infrastructure, to what extend does Safcom use/not use it and why?d) To provide services to under-served areas, the Universal Service Fund has been provision with Safaricom being the largest contributor, how effective is this fund? It's a mix of questions and experiences. Floor is open till midnite today on this one. Lets hear you views. walu.

2 2

Re: [Skunkworks] [kictanet] Talk-2-Safaricom, Day 4 of 6 (Thursday):-Infrastructure & Universal Access
by Odhiambo Washington 09 Feb '17

09 Feb '17

On 9 February 2017 at 13:54, Kevin Kamonye via kictanet < kictanet(a)lists.kictanet.or.ke> wrote: > Do you have/ have you had plans to roll out services in other countries. > What are/were the challenges experienced. > > I think the current Kenya-only limited market share and the demands of > better margins from investors could be the key reason that we are always > feeling the pinch of your pricing. > > Also, it seems like am getting congestion along Naivasha Rd; calls > sometimes take a while to connect or they do so without any ringing tone. > More people are moving into the area, kindly see what to do about this and > even better 3G (at least) coverage. > > Kevin > Kevin, I thought this issue along Naivasha Rd was only affecting me. Thanks for highlighting! -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254 7 3200 0004/+254 7 2274 3223 "Oh, the cruft."

2 1

Talk-2-Safaricom
by Odhiambo Washington 09 Feb '17

09 Feb '17

Hello Skunkers, You mean you guys have nothing to Talk-2-Safaricom about? The discussion that John Walu posted here? Aki nyinyi.. only lurking?? :-) 240+ members have nothing to say, for sure? Awuoro. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254 7 3200 0004/+254 7 2274 3223 "Oh, the cruft."

2 1

Re: [Skunkworks] [kictanet] Talk-2-Safaricom, Day 4 of 6 (Thursday):-Infrastructure & Universal Access
by Walubengo J 09 Feb '17

09 Feb '17

Good questions @ Barrack and @ Rosemary. Lets get some more. Am sure Steve(Safaricom) is listening. walu. From: Rosemary Koech-Kimwatu via kictanet <kictanet(a)lists.kictanet.or.ke> To: jwalu(a)yahoo.com Cc: Rosemary Koech-Kimwatu <chemukoechk(a)gmail.com>; Skunkworks Mailing List <skunkworks(a)lists.my.co.ke> Sent: Thursday, February 9, 2017 10:58 AM Subject: Re: [kictanet] Talk-2-Safaricom, Day 4 of 6 (Thursday):-Infrastructure & Universal Access My query is in regards to the quality of data and voice the quality heavily deteriorates just past major towns and cities. Is there a plan to ensure better service delivery? Kind regards, Rosemary Koech-Kimwatu Advocate-FinTech and ICT Policy On 9 Feb 2017 09:10, "Barrack Otieno via kictanet" <kictanet(a)lists.kictanet.or.ke> wrote: Hi Walu, 1. What is Safaricoms policy on Infrastructure sharing?, my question regards Community ISP's that may want to piggy back on its masts. What are the charges and guidelines? Regards On Thu, Feb 9, 2017 at 8:29 AM, Walubengo J via kictanet <kictanet(a)lists.kictanet.or.ke > wrote: > Thanx all for your valuable comments yesterday on Innovations. We now > kick-off Day 4 theme on Infrastructure and Universal access. Feel free to > squeeze in belated questions on previous themes - as long as you keep the > relevant subject line. > > Safaricom has continued to expand its network beyond urban areas. But what > has been your experience of Safaricom services in semi-urban and rural areas > of Kenya? > > a) Rural area:-Voice quality, Internet Access(bandwidth), Mobile Money > (MPESA) > b) Safaricom contributes to the Universal Service Fund to extend > communications to underserved areas- how has this impacted your rural > communities > c) The government has the National Optical Fiber Infrastructure, to what > extend does Safcom use/not use it and why? > d) To provide services to under-served areas, the Universal Service Fund has > been provision with Safaricom being the largest contributor, how effective > is this fund? > > It's a mix of questions and experiences. Floor is open till midnite today on > this one. Lets hear you views. > > walu. > > > > ______________________________ _________________ > kictanet mailing list > kictanet(a)lists.kictanet.or.ke > https://lists.kictanet.or.ke/ mailman/listinfo/kictanet > Twitter: http://twitter.com/kictanet > Facebook: https://www.facebook.com/ KICTANet/ > > Unsubscribe or change your options at > https://lists.kictanet.or.ke/ mailman/options/kictanet/ otieno.barrack%40gmail.com > > The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for > people and institutions interested and involved in ICT policy and > regulation. The network aims to act as a catalyst for reform in the ICT > sector in support of the national aim of ICT enabled growth and development. > > KICTANetiquette : Adhere to the same standards of acceptable behaviors > online that you follow in real life: respect people's times and bandwidth, > share knowledge, don't flame or abuse or personalize, respect privacy, do > not spam, do not market your wares or qualifications. -- Barrack O. Otieno +254721325277 +254733206359 Skype: barrack.otieno PGP ID: 0x2611D86A ______________________________ _________________ kictanet mailing list kictanet(a)lists.kictanet.or.ke https://lists.kictanet.or.ke/ mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/ KICTANet/ Unsubscribe or change your options at https://lists.kictanet.or.ke/ mailman/options/kictanet/ chemukoechk%40gmail.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. _______________________________________________ kictanet mailing list kictanet(a)lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/ Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/jwalu%40yahoo.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.

3 2

Laptop & PC Recommendations...
by Michael Bullut 09 Feb '17

09 Feb '17

Greetings Team, I am looking for the aforementioned with the following specifications: *1) Laptop:* - *RAM:* 4 GB *(or higher).* - *Hard Disk Capacity:* 500 GB *(or higher).* - *Processor:* Intel Core i5 *(if unavailable, Intel Core i3).* - *Brand:* HP. *2) PC:* - *RAM:* 4 GB (or higher). - *Hard Disk Capacity:* 500 GB *(or higher).* - *Processor:* Intel Core i3 *(Intel Core i5, if available).* - *Brand:* HP. Warm regards, Michael Bullut. --- *Cell:* *+254 723 393 114.**Skype Name:* *Michael Bullut.* *Twitter:* * @Kipsang <http://twitter.com/Kipsang/>* *Blog: http://www.kipsang.com/ <http://www.kipsang.com/>* *E-mail:* *main(a)kipsang.com <main(a)kipsang.com>* *---*

3 2

Fwd: [Internet Policy] SFLC.in launches information portal, 'internetshutdowns.in'
by Barrack Otieno 09 Feb '17

09 Feb '17

---------- Forwarded message ---------- From: Richard Hill <rhill(a)hill-a.ch> Date: Wed, Feb 8, 2017 at 9:16 PM Subject: [Internet Policy] SFLC.in launches information portal, 'internetshutdowns.in' To: "internetpolicy(a)elists.isoc.org" <InternetPolicy(a)elists.isoc.org> FYI -----Original Message----- From: Forum [mailto:forum-bounces@justnetcoalition.org] On Behalf Of Mishi Choudhary Sent: Wednesday, February 8, 2017 19:06 To: Forum@Justnetcoalition. Org Subject: [JNC - Forum] SFLC.in launches information portal, 'internetshutdowns.in' Dear All, SFLC.in launched 'http://www.internetshutdowns.in <http://internetshutdowns.in/>', a new portal, that includes an interactive map with detailed records of instances,where blanket bans on internet services were imposed in India. Till date, our data reflects 62 incidents of Internet shutdowns across various regions in 12 states, with 30 being reported in 2016 itself, and 4 instances in the first month of 2017. It also revealed that the number of shutdowns increased more than two fold from 14 in 2015 to 30 in 2016. Mishi Choudhary, President and Legal Director at SFLC.in said, "There is a global consensus that access to Internet is a human right, in a digital and connected world. Yet, many countries block Internet services as responses to conflict situations, or even for trivial reasons such as to prevent cheating during examinations. Unfortunately, these shutdowns not only imperil civil liberties, but also grievously hurt the economy, as a recent report by the US policy think-tank Brookings Institution showed. The shutdowns in 2015-16 cost Indian businesses an estimated amount of $968 million (Rs 6,485 crore). As the pace of shutdowns increases, the costs will mount, particularly given the new emphasis on transactions by Internet payment systems linked to Aadhaar. Shutdowns are a very imprecise means of achieving any social end, imposing immense collateral damage. In democracies, essential social facilities should not be turned off by the State, which acts in the peoples' interests. The dependence on mobile Internet services for public safety and order, education, business, and family life is a fact of our existence. It should not be intentionally broken by government, pursuing one form of 'law and order' at the expense of all other social functioning." "Internet shutdowns are a global, not merely an Indian problem," said Ms Choudhary. "SFLC.in has been working with Access Now on its global campaign to study and reverse the adoption of shutdown policies around the world. We acknowledge their assistance and leadership in this area." This resource portal also provides users with the option to report an Internet shutdown in their vicinity to keep the shutdown tracker up to date with disruptions SFLC.in has recently written to the Additional Secretary of Ministry of Electronics and Information Technology, Dr. Ajay Kumar requesting him to take requisite action to ensure that stable and reliable Internet services are assured to citizens, especially at a time when the Digital India programme is encouraging e-governance initiatives and the Government is advocating for transactions through cashless modes. Per SFLC.in's record, the state of Jammu and Kashmir has experienced highest number of shutdowns (27 since 2012). Out of the total 62 shutdowns recorded since 2012, 44 were targeted at mobile Internet services, 8 targeted both, fixed-line and mobile Internet services, while no conclusive information was available for 10 incidents and no shutdowns targeting fixed-line services alone were recorded during their period of study. ### About SFLC.in: SFLC.IN is a donor supported legal services organisation that brings together lawyers, policy analysts, technologists, and students to protect freedom in the digital world. SFLC.IN promotes innovation and open access to knowledge by helping developers make great Free and Open Source Software, protect privacy and civil liberties for citizens in the digital world by educating and providing free legal advice and help policy makers make informed and just decisions with the use and adoption of technology. You can support <https://www.instamojo.com/@SFLCin> their work by making tax-deductible donations and providing feedback. *Software Freedom Law Centre* *K-9, second floor, Jangpura Extension, New Delhi, India* *www.sflc.in * *email: mail(a)sflc.in * *Ph: 011-43587126* -- _______________________________________________ To manage your ISOC subscriptions or unsubscribe, please log into the ISOC Member Portal: https://portal.isoc.org/ Then choose Interests & Subscriptions from the My Account menu. -- Barrack O. Otieno +254721325277 +254733206359 Skype: barrack.otieno PGP ID: 0x2611D86A

1 0

Re: [Skunkworks] [kictanet] Day 3 of 6 (Wednesday) :-Innovators, Innovations & Suppliers
by Walubengo J 08 Feb '17

08 Feb '17

@Kieti, Am with you on this. Indeed many have said Bitcoin (crytpo-currency) will kill MPESA. Whereas that maybe true or not, I think Safcom has to think beyond Bitcoin and harness the underlying Blockchain technology. So the question would be whether or not Safaricom has a Blockchain Strategy that innovators can then begin to play around with. I think that would be a game-changer as opposed to trying to block the inevitable reality of crypto-currencies. walu. From: John Kieti <jkieti(a)gmail.com> To: Walubengo J <jwalu(a)yahoo.com>; KICTAnet ICT Policy Discussions <kictanet(a)lists.kictanet.or.ke> Cc: "skunkworks(a)lists.my.co.ke" <skunkworks(a)lists.my.co.ke> Sent: Wednesday, February 8, 2017 2:58 PM Subject: Re: [kictanet] Day 3 of 6 (Wednesday) :-Innovators, Innovations & Suppliers Good afternoon, My take on Safaricom and the innovation ecosystem / community is that although they have evolved slowly, Safaricom has contributed significantly and positively to our collective innovativeness as an economy. That we have moved beyond demanding an API for Mpesa and now we are talking about the API's openness is progress. That Safaricom's Spark Fund has invested in Sendy and other startups is laudable. That Safaricom entered useful partnerships with for likes of iCow, EnezaEducation, and Craft Silicon (Little Cabs), Mledger (acquisition) and many other startups must not be downplayed. That Safaricom gave free bandwidth to iHub for several years and sponsored activities at iLabAfrica is laudable. That said, I would wish Safaricom embraced open innovation and co-entrepreneurship more. For instance it was quite short sighted the way Safaricom flexed its muscle on Kipochi / Kopokopo, and BitPesa / Lipisha Consortium with regard to the BitCoin gateway for M-Pesa top ups and withdrawals. If I were them, I would embrace these startups and others building on block chain technology to further disrupt the Financial Services sector. It does not make sense for Safaricom / Mpesa to embrace the plastic card technology side of FinTech as they are doing with the M-Pesa card while frustrating the block-chain side. By and large let us give credit where its due. Safaricom has truly pushed the limits of innovation to increase value for its shareholders who include our Government. They just need to do more to figure out an ecosystem / collaborative approach to innovation. If they do that, we shall collectively and successfully attack the global marketplace for gains to our national economy. Just my 20 cents. On Wed, Feb 8, 2017 at 1:54 PM, Walubengo J via kictanet <kictanet(a)lists.kictanet.or.ke> wrote: @Ahmed, Do you mind clarifying a few things. I take it that you agree that Safcoms APIs are not too open. Particularly the payment solution. I presume that would be the MPESA platform which seems limited or restricted to some chosen few developers. Further you say that solutions built around the MPESA APIs are not scaleable to other domains and you seem to suggest a better option out of this. What would this option be? Are you suggesting that rather than trying to plug into MPESA through APIs, MPESA should be released and sold as a module that developers can plug into just about anything they need to - and pay royalties to Safcom on per use basis? walu. From: Ahmed Mohamed Maawy <ultimateprogramer(a)gmail.com> To: Walubengo J <jwalu(a)yahoo.com>; KICTAnet ICT Policy Discussions <kictanet(a)lists.kictanet.or.ke > Cc: "skunkworks(a)lists.my.co.ke" <skunkworks(a)lists.my.co.ke> Sent: Wednesday, February 8, 2017 12:29 PM Subject: Re: [kictanet] Day 3 of 6 (Wednesday) :-Innovators, Innovations & Suppliers I will ask 2 questions as a Solutions Architect myself: - As a solutions developer, Safaricom does not provide its platform openly to allow 3rd party integration as does other service providers. And even if some lucky 3rd party do it, the flexibility to implement the solution to meet a diverse set of needs is quite limiting. Somehow makes a lot of us feel as if the payment solution is a "premium access" product available to specific players. The Safaricom API is not a convenient way out of it. Bootsrapping a solution around the API itself requires dedicated develper(s). For instance, stripe payments makes payment gateway integration part of the process not a separate development process. - Where is the guarantee (legally binding) also that I can deploy freely a solution based on your payment platform without it being replicated? On Wed, Feb 8, 2017 at 12:20 PM, Walubengo J via kictanet <kictanet(a)lists.kictanet.or.ke > wrote: Good point @ Mildred, What role can Safcom play in promoting our own version of 'Nollywood'? During Ndemo days, there was talk of 'Riverwood' productions from River Road, Nairobi. Looks like they died a silent death? walu. From: Mildred Achoch <mildandred(a)gmail.com> To: Walubengo J <jwalu(a)yahoo.com>; KICTAnet ICT Policy Discussions <kictanet(a)lists.kictanet.or.ke > Cc: "skunkworks(a)lists.my.co.ke" <skunkworks(a)lists.my.co.ke> Sent: Wednesday, February 8, 2017 9:32 AM Subject: Re: [kictanet] Day 3 of 6 (Wednesday) :-Innovators, Innovations & Suppliers Good morning everyone, Thank you to the KICTANET moderators and Safaricom for this opportunity to engage. First, I would like to echo Grace B's sentiments. Thank you Safaricom for being in almost every part of Kenya. It goes a long way in assuring me that you guys will be around for a long time. Secondly, kudos for being one of the first companies in Kenya to embrace the Sustainable Development Goals, specifically SDG 9 (Industry, innovation and infrastructure) and SDG 17 (Partnerships for the goals) Regarding the fact that you are in almost every part of Kenya, my question is: is there a way you can partner with Kenyan filmmakers to promote Kenyan films and series/web series? Especially the work of independent and upcoming filmmakers who usually don't have the connections or resources to plug into the existing broadcasting/screening channels. I applaud innovative initiatives such as Skiza tunes and Blaze. These say to me that similar initiatives can be implemented to promote Kenyan filmmakers. Media convergence is already here with us; as a market leader, Safaricom should be at the forefront of innovative initiatives related to this. Regards, Mildred Achoch. Check out the Rock 'n' roll film festival, Kenya TV Channel! http:// kenyarockfilmfestivaljournal. blogspot.com On Wed, Feb 8, 2017 at 8:11 AM, Walubengo J via kictanet <kictanet(a)lists.kictanet.or.ke > wrote: Morning Listers, As usual, feel free to do belated questions for Safaricom on previous thematic areas. However, today we want to move onto Day 3 Theme - Innovators, Innovations & Suppliers. I have copied in the innovators on Skunkworks and hope to hear their views as well. So straight into the theme: Safaricom has been quite innovative andkeeps coming up with new ways of doing things. As an innovator/developer/supplier, please tell us your experiences with regard to Safaricom Innovation as well as theirprocurement ecosystem. a) Is their development platform and applicationprogrammable interface (API) sufficiently open?b) Are the issues to do withIntellectual property /Patents/Procurement clear and adequate?c) Whereas the gain-sharing agreementsare private and confidential, how can they be made better?d) What is Safcom take onBitcoin/Blockchain technologies? Lets hear your views, experiences and proposals. We have only one day on this. walu.----List of Themes---1. Consumer Issues Day, 2. Competition Issues Day, 3. Innovators, Innovations &Suppliers Day, 4. Infrastructure & Universal AccessDay, 5. Technology & Elections Day ______________________________ _________________ kictanet mailing list kictanet(a)lists.kictanet.or.ke https://lists.kictanet.or.ke/ mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/ KICTANet/ Unsubscribe or change your options at https://lists.kictanet.or.ke/ mailman/options/kictanet/ mildandred%40gmail.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. ______________________________ _________________ kictanet mailing list kictanet(a)lists.kictanet.or.ke https://lists.kictanet.or.ke/ mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/ KICTANet/ Unsubscribe or change your options at https://lists.kictanet.or.ke/ mailman/options/kictanet/ ultimateprogramer%40gmail.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. -- Ahmed Maawy Principal Product Management Specialist - Al Jazeera Media Network Skype: ultimateprogramer ______________________________ _________________ kictanet mailing list kictanet(a)lists.kictanet.or.ke https://lists.kictanet.or.ke/ mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/ KICTANet/ Unsubscribe or change your options at https://lists.kictanet.or.ke/ mailman/options/kictanet/ jkieti%40gmail.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. -- John Kieti Phone: +254-735-764242 // +254-722-764242 Twitter: @johnKieti // Skype: jkieti Blog: gmeltdown.com // LinkedIn: https://ke.linkedin.com/in/kieti The ordinary just won't do

2 1

Day 3 of 6 (Wednesday) :-Innovators, Innovations & Suppliers
by Walubengo J 08 Feb '17

08 Feb '17

Morning Listers, As usual, feel free to do belated questions for Safaricom on previous thematic areas. However, today we want to move onto Day 3 Theme - Innovators, Innovations & Suppliers. I have copied in the innovators on Skunkworks and hope to hear their views as well. So straight into the theme: Safaricom has been quite innovative andkeeps coming up with new ways of doing things. As an innovator/developer/supplier, please tell us your experiences with regard to Safaricom Innovation as well as theirprocurement ecosystem. a) Is their development platform and applicationprogrammable interface (API) sufficiently open? b) Are the issues to do withIntellectual property /Patents/Procurement clear and adequate? c) Whereas the gain-sharing agreementsare private and confidential, how can they be made better? d) What is Safcom take onBitcoin/Blockchain technologies? Lets hear your views, experiences and proposals. We have only one day on this. walu.----List of Themes---1. Consumer Issues Day, 2. Competition Issues Day, 3. Innovators, Innovations &Suppliers Day, 4. Infrastructure & Universal AccessDay, 5. Technology & Elections Day

1 1