Hi Wangari,
lawyers would argue that this would fall under "multiple counts". however i do see your concerns, there is need for institutions to enhance multiple "layers of verification" before issuing a duplicate of anything which is far much lacking.
I will give an example- Renewal of your Licence on E citizen - whats needed for this? create an account with information readily available to some if not all members of a family.
1. email address or phone number. (how many times do we loose our cell phones ? how many passwords are reset and codes sent to the phone before the thief (switches of the phone?)
2. Create an E citizen account and renew the licence, make payment via mpesa (how many times are we robbed at gun point and the first thing we speak out is the mpesa Pin)
3. Now here is the interesting part correct me if i am miss informed, where is the renewed licence ? at what point is it picked up or where is it sent to ? whats the verification process before issuing the same ? how many of us are sure there isn't someone driving in mbsa with a copy of your licence as you are based in Nrb and kisumu ? As a valid form of identification what levels of impersonations are we subject to ?
As much as the above may count as identity theft, much of crime today is inter twined with e crime, its my wish that we think outside the box of cyber crime as just "hacking" but beyond wile formulating this bill e.g E-impersonation, cyber extortion, cyber terrorism, cyber war fare etc, e trafficking , e fakes (while selling online) as well as sexting and sharing explicit material.
Regards,
kelvin