Listers This is welcome. http://www.standardmedia.co.ke/mobile/?articleID=2000161896&story_title=60%2... One thing is for sure. When it comes to availability of Government Services, this government gets an A- from me for effort. We must appreciate the strides we are making. We still have ways to go but a glass half full - not half empty is a better way to look at it. For me, what I find most impressive is the thinking behind mixing 'analogue' and digital. Take the Huduma Centres. I think this is a master stroke of building a bricks & clicks model to serve the public taking into consideration that Internet Penetration is still below 50%. The eCitizen Portal, despite UX issues is another feather in the cap of this government. Well done Dr.Matiang'i and Team. Onwards and Forwards! *Ali Hussein* *Hussein & Associates* Tel: +254 770 906375/ 713 601113 Twitter: @AliHKassim Skype: abu-jomo LinkedIn: http://ke.linkedin.com/in/alihkassim <http://ke.linkedin.com/in/alihkassim> Blog: www.alyhussein.com Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with.