[Skunkworks] Zuku the Useless ISP

Brian Ngure brian at pixie.co.ke
Fri Mar 31 00:33:13 EAT 2017


Yes, they don't really care.
No, you can't do anything about it.
No, they will not change.
Zuku equipment easily gets waterlogged because its poor quality.
They don't have backup power at their base stations.

Anything else??


On Thu, Mar 30, 2017 at 11:30 PM, Mouz Muya via skunkworks <
skunkworks at lists.my.co.ke> wrote:

> Good People,
>
> Please help me understand. Why is it that even after all the customer
> complaints, Zuku never makes any effort to improve their mediocre services?
> From a technical standpoint, is it a lack of capacity to improve or lack of
> capacity to handle all the subscriptions?
>
> Lastly, why does Zuku internet suffer downtimes when it rains? What's the
> relationship between these two occurrences?
>
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-- 
Regards

Brian Ngure
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